Team leader

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Team Lead

Salary: £45,000

Location: South London (including sites in Croydon)

Your leadership will keep your team of Employment Specialists motivated, supported, and ready to make a real difference. Working across the IPS model, you'll champion innovation, inclusion, and help people succeed in work.

Collaboration matters. You'll partner with stakeholders, employers, and colleagues to ensure employment support works seamlessly alongside other services. It's about creating genuine opportunities, changing perspectives, and building more inclusive workplaces.

What You'll Be Doing:

• Lead, coach, and develop a talented team of Employment Specialists, helping them grow and perform at their best.
• Champion IPS principles and person-centred, strengths-based approaches to employment support.
• Keep an eye on quality and performance, using data to drive improvements and celebrate wins.
• Manage budgets and resources wisely, making sure every pound delivers real impact.
• Support your team working in the community by managing risk assessments, safeguarding, and health & safety considerations.
• Juggle multiple priorities whilst maintaining high-quality, timely delivery of employment support services.
• Build and nurture partnerships with NHS services, local authorities, employers, and community organisations.
• Travel across multiple sites to provide hands-on support and stay connected with your team.
• Foster a culture of continuous improvement and high service standards.

What You'll Bring:

• Proven experience managing and developing high-performing teams in employment support, vocational rehabilitation, or related services.
• A genuine passion for social inclusion and supporting people with mental health conditions, substance misuse issues, disabilities, or other barriers to employment.
• Knowledge and experience of IPS Fidelity.
• Strong understanding of IPS principles and commitment to person-centred approaches.
• Experience managing budgets and allocating resources effectively.
• Ability to manage multiple priorities and deliver on time and on budget.
• A collaborative approach to leadership, with a real commitment to team development and service quality.

Desirable but Not Essential:

• Management experience in health, employment, or social care services.
• Employment services-related qualification (e.g., vocational rehabilitation, social work, or human resources).
• Experience developing partnerships with key stakeholders.
• Background in voluntary sector management or community-based employment initiatives.
• Familiarity with the local area and employment landscape.
• Experience supporting individuals with complex needs, including disabilities or long-term health conditions.
• Background in community outreach or stakeholder engagement.

Desirable but Not Essential:

• Knowledge and experience of the IPS/ SEQF models and principles.
• Experience supporting individuals with complex needs, including disabilities or long-term health conditions.
• A background in community outreach, stakeholder engagement, or employment services.

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.