About this role
MUST be able to be onsite for first 6 weeks of training. After training, onsite 2x/week required
Overview
- Supports
enterprise messaging, collaboration, identity, and mobile device
management environments.
- Provides
advanced administration of Microsoft 365, Exchange Online, Azure AD,
Active Directory, Intune, and related technologies.
- Responsible for
maintaining secure, reliable, and scalable cloud and on-premises
infrastructure.
Key Responsibilities
- Monitor server
and application logs, investigate issues, and manage support tickets.
- Administer,
maintain, and troubleshoot Microsoft 365, Exchange Online, Azure, and
related cloud services.
- Support Active
Directory forests, domains, and user environments; plan for growth and
evolving business requirements.
- Manage user
accounts, permissions, third-party access, and security controls.
- Develop and
improve operational processes, procedures, and cloud service standards.
- Evaluate
emerging technologies and provide recommendations with cost-benefit
analysis.
- Manage DNS
requests, IP address changes, and coordinate with network security teams.
- Maintain
disaster recovery documentation, operational procedures, and server
patching processes.
Requirements
- Active
Directory, Azure AD, Microsoft 365, Exchange Online, Intune, DNS, Rubrik,
and KnowBe4 administration.
- Exchange Online
mail flow management and hybrid connectivity troubleshooting.
- User mailbox
provisioning, security group management, and OU administration.
- PowerShell
scripting and automation development.
- Message
tracing, log analysis, and Exchange Online Protection support.
- eDiscovery,
litigation hold administration, and compliance support.
- Backup and
recovery operations using Rubrik.
- Security
incident investigation, including compromised accounts and anomalous login
activity.
- DKIM key
management and Microsoft Defender administration.
Benefits
Experience a workplace where people are the X-Factor! At
Info-Matrix, we believe our greatest strength is our team—a diverse group of
passionate professionals united by a drive to solve real-world business
challenges through innovative technology solutions. Our culture is built on
integrity, teamwork, and a commitment to excellence, fostering an environment
where every voice is valued and every contribution matters!
Comprehensive Benefits
Offered by Info-Matrix
- Health & Wellness: Customized Medical,
Dental, and Vision Plans
- Paid Time Off: Generous PTO &
11 paid holidays
- Info-Matrix Paid Coverage: Short-term and
long-term disability, life insurance, and AD&D insurance.
- Retirement Savings Offering: 401(k) plan with
company match
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