About this role
HR Coordinator
Location: Scottsdale, AZ (Onsite)
Schedule: 8am-5pm Mon-Fri
About Independence Home Loans:
Independence Home Loans is a rapidly expanding residential mortgage lender with branches across multiple states. Known for high volume, elite sales training, strong leadership, and a culture built on competition and growth, our Loan Officers consistently rank among the top producers nationwide.
Position Summary
We are seeking a detail-oriented and proactive HR Coordinator to support the day-to-day operations of the Human Resources department. The ideal candidate will have 1-3 years of HR experience and a strong foundation in benefits administration, employee onboarding, unemployment claim management, and HRIS systems such as ADP, Paycom, or Paylocity.
Mortgage industry experience is highly preferred. This role will serve as a key resource for employees and managers while ensuring HR processes are executed accurately and efficiently.
Essential Responsibilities
Employee Lifecycle Support
- Coordinate new hire onboarding and orientation programs.
- Manage employee status changes, transfers, promotions, and terminations.
- Conduct offboarding processes, including exit interviews and HR documentation.
- Maintain personnel files and HR records in compliance with company policies and applicable regulations.
Benefits Administration
- Assist with benefits enrollment, life event changes, and annual open enrollment.
- Serve as a point of contact for employee benefit inquiries.
- Coordinate with benefits vendors and insurance carriers to resolve employee issues.
- Ensure timely and accurate processing of benefits-related transactions.
HRIS Administration
- Maintain employee data and records within ADP, Paycom, Paylocity, or similar HRIS platforms.
- Generate HR reports and metrics as requested.
- Perform regular audits to ensure data integrity and compliance.
Unemployment & Compliance
- Respond to unemployment claims and requests for information.
- Partner with managers to gather documentation for claims and hearings.
- Support compliance efforts related to federal, state, and local employment laws.
- Assist with policy updates and employee communications.
Recruiting & Talent Support
- Assist with job postings, interview scheduling, and candidate communications.
- Coordinate pre-employment screenings and background checks.
- Support recruiting activities and hiring initiatives as needed.
Employee Support
- Provide excellent customer service to employees and managers.
- Respond to HR-related questions and direct inquiries appropriately.
- Support employee engagement and company culture initiatives.
Qualifications
Required
- 1-3 years of Human Resources experience.
- Experience administering employee benefits.
- Experience handling unemployment claims and responses.
- Hands-on experience with ADP, Paycom, Paylocity, or similar HRIS platforms.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Excel.
Preferred
- Mortgage industry experience.
- Experience supporting multi-state employee populations.
- Exposure to payroll processing.
- Knowledge of employment law, FMLA, ADA, and leave administration.
- Associate's or Bachelor's degree in Human Resources, Business Administration, or related field.
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