Doctor Team Lead - Italy

At Impress, we're reinventing orthodontics. We're the largest digital orthodontic chain in Europe — 140+ clinics, 10 countries, and the #1 Invisalign partner on the continent. Our team is obsessed with teeth, digitalization, and giving patients an experience they actually love.

We're looking for a Doctor Team Lead to support, train, and empower our doctors across every clinic in Italy — raising clinical quality and making sure every patient gets a world-class experience.

🚀 What we offer

• High-end, high-performance technical equipment, so you can focus on what matters.

• Modern, fully renovated dental centers across our international network.

• Ongoing training to keep sharpening your clinical and leadership skills.

• Support from a general practitioner for anything outside orthodontics.

• A dedicated patient support team, available 7 days a week via our treatment tracking app, alongside clinical appointments.

• An international network of colleagues across the EU and USA.

• An energetic clinical team that genuinely listens to each other.

• Clear career path and growth opportunities.

• Special discounts on aligner treatments for you and your family.

🎯 How you'll have impact

• Review and approve treatment plans, eligibility, and refinements.

• Be the first point of support for doctors and auxiliaries across clinics.

• Build the team and process behind smooth, reliable front-line support.

• Act as the link between our clinics and HQ in Barcelona.

• Design training programs and processes that raise the bar clinic by clinic.

• Train teams on processes and training techniques.

• Monitor quality reports and NPS daily, keeping performance on track.

• Build and roll out improvement action plans where it's needed most.

• Track utilization and team efficiency daily, and run quality checks.

• Set up quality-monitoring procedures for hygienists, auxiliaries, and doctors on tools and process compliance.

• Step in on escalated patient cases — in clinic, by call, video, or email.

• Get involved in marketing moments: interviews, influencer visits, photoshoots, and social content.

• Split your time between HQ and clinics, bringing orthodontic expertise wherever it's needed.

• Travel and occasional weekend work come with the territory.

• Your drive and hard work will deliver nothing less than impressive results. 💪

🛠 What you need to be successful

• Italian spoken fluently, Spanish & English are also mandatory

• Degree in dentistry or orthodontics, registered with the Dental Association.

• Solid clinical experience, ideally with aligners and digital technologies.

• Experience supervising or coordinating a medical team.

• Comfort with digital tools and patient tracking software.

• Ability to validate treatment plans and manage complex cases.

• Natural leadership, strong organization, and excellent communication.

• A relentless focus on patient excellence and continuous improvement.

• Professional English; another language is a plus.

• Willingness to travel frequently across our international clinic network.

Ready to transform the industry with us? Apply now and let's smile together! 😁

At Impress, we celebrate diversity and are committed to building an inclusive environment for everyone. 🌈💪