About this role
Customer Service - Talentpool In
2025, the IMCD Group, headquartered in Rotterdam, realized revenues of over 4,779
million euros with more than 5.200 employees in over 60 countries on six
continents. IMCD's dedicated team of technical and commercial experts work in
close partnership to tailor best-in-class solutions and provide value through
expertise for more than 60,000 customers and a diverse range of world class
suppliers. IMCD shares are traded at Euronext, Amsterdam (AEX). Working in Prague in a fast-growing global company
with a strong entrepreneurial culture and attractive fringe benefits, an
environment in which you can grow and develop, flexible working hours with the
possibility of home office.
Currently we have no open position, but we are always on the lookout for ambitious talents with experience in “Customer Service”, working full-time in our
office in Prague.
Main tasks and responsibilities
• Manage orders independently,
including import and export transport coordination
• Communicate regularly with customers and suppliers; handle contracts and
documentation
• Support Sales team with pricing, calculations, and offers
• Monitor supplier payments and ensure deadlines are met
• Maintain accurate records in ERP (JD Edwards) and CRM (Salesforce) systems
• Optimize warehouse processes and stock levels
• Handle complaints and ensure customer satisfaction Complaints processing
Competences and Requirements
• Fluent Czech and at least B2-level English
• Experience with JD Edwards and Salesforce is a plus
• Strong organizational and planning skills
• High level of accountability and independence
• Customer-focused mindset and excellent communication skills
• Good computer skills
What IMCD offers
Are you
interested?
We are looking forward to
receiving your application on our IMCD Career Portal!
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