About this role
Description of the Position:
The window associate position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.
Responsibilities:
• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.
Benefits:
- Medical, Dental, Vision after 30 days of employment (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time Accrual
- Friendly and Open-Door culture
Schedule: Alternative Work Schedule 2nd Shift, Rotating 10 and 12 hour shift
- Week 1: Tuesday, Wednesday, Saturday 2:00pm - 2:30am
- Week 2: Sunday, Monday, Thursday, Friday 2:00pm - 12:30am
Pay Rate: $19.50 Base Pay + $1 Cold Environment Incentive + $1 Second Shift Differential
Requirements:
• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.
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