Website Product Manager

Job Title: Website Product Manager

Department/Function: Digital Solutions

Job Purpose:

As a Website Product Manager in the Digital Banking team, you will be responsible for building and managing a high-quality website that showcases IDFC FIRST Bank’s products and services. You will lead website operations, design, content updates, and ensure brand consistency across all digital touchpoints. This role requires strong technical understanding, stakeholder coordination, and a keen eye for user experience and brand alignment.

Roles & Responsibilities:

• Oversee website operations, design, content updates, and ongoing maintenance.
• Build, test, and launch website enhancements aligned with business needs.
• Document web development processes to support digital marketing efforts.
• Update website content, including images, schedules, graphics, and other dynamic elements.
• Ensure brand compliance and consistency across digital and physical channels.
• Promote a value-driven culture and agile mindset across teams.
• Conduct training sessions for internal teams as required.
• Coordinate with stakeholders to ensure timely and high-quality delivery.
• Capture and share best practices across teams.
• Support internal communications through newsletters, email campaigns, intranet updates, and special projects.
• Recommend process and policy improvements to enhance operational efficiency.
• Stay updated on website technologies, platforms, and industry trends.
• Implement communication strategies aligned with corporate culture and business goals.
• Collaborate with design and technology teams to ensure seamless execution.
• Ensure effective communication and coordination with stakeholders to deliver high-quality outcomes.
• Demonstrate strong expertise in website operations, design, and content management.
• Have familiarity with web development tools and CMS platforms.
• Demonstrate excellent stakeholder management and communication skills.
• Ensure brand consistency and drive digital engagement.
• Be proactive, detail-oriented, and adaptable in a fast-paced environment.

Educational Qualifications:

Graduation: Bachelor of Commerce (B.Com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)

Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.Com) / Master of Arts (MA)

Experience: 2+ years of relevant experience in website product management or digital platforms.