Supervisor - Central Due Diligence

About the Role

The Supervisor-Central Due Diligence is responsible for overseeing the day-to-day activities of a team to ensure an efficient operation, high performance, and adherence to company policies. The role included managing workflows, providing guidance and support to team members, and ensuring that team objectives align with organizational goals.

Primary Responsibilities

• Collaborate with teams to enhance the accuracy and effectiveness of central enhance due diligence team.
• Conduct trend analysis to identify systemic issues, emerging risks, or gaps in controls.
• Allocate and prioritize alerts and cases among team members to manage workload effectively.
• Develop dashboard and periodic reports to highlight key findings and patterns.
• Collaborate with system administrators to calibrate alert monitoring tools by adjusting threshold and rules.
• Recommend enhancements to workflow and systems to improve detection accuracy and reduce false positive.
• Provide coaching and training to team members to improve their analytical skills.
• Act as mentor to analysts, helping them understand regulations and investigation best practices.
• Share insights on new trends, fraud schemes or financial crime typologies with the team.
• Ensure the team operate in adherence with compliance polices and regulatory guidelines.
• Address and resolve team- related issues promptly and effectively and make informed decisions on operational matters, escalating complex issues to management when necessary.

Secondary Responsibilities

• Manage day-to-day operations of the analysts ensuring quality of analyst investigations

What We Are Looking For

Education

• Graduate in any discipline.
• Postgraduate in Business Management (Preferable)

Experience

• Minimum of 7 years of relevant experience in fraud risk/ AML/ Account Monitoring.

Skills and Attributes

• Strong analytical and investigative skills.
• Ability to interpret complex transaction data and customer behavior.
• Excellent written and verbal communication skills.
• Proficiency in identifying financial crime patterns and typologies.
• Collaborative mindset with the ability to work across departments.
• Attention to detail and a proactive approach to risk detection.
• Ability to lead and supervise teams.
• Collaborative mindset and ability to work with internal stakeholders.