Sales Associate

Principal Accountabilities:
Under direct supervision:•Support the daily operations of retail stores•Perform a variety of routine assignments

Knowledge & Skill Requirements:
High school diploma or equivalent education; Associate’s degree preferred One year of experience preferred

Knowledge & Application:
Basic level of education will be required; reading, writing, and basic numeracy Required to follow simple instructions No formal occupational training required Non-office based roles may operate some simple equipment under guidance and instruction

Problem Solving:
Problems encountered will be defined, repetitive, and routine with a solution readily available All nonstandard problems will be referred to supervisor or more experienced incumbent Solutions are obvious or there are a finite number of clear-cut alternatives Solutions can be reached and applied immediately

Interaction:
Interaction with others is limited to own team with little requirement for internal or external contact Basic numeracy and literacy skills required Displays common courtesy and politeness and uses basic verbal skills

Impact:
Supports the achievement of goals through personal effort in own work area Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis Financial/business impact will typically be considered immeasurable

Accountability:
Accountable for delivery of own tasks to agreed time and quality standards Typically no awareness of cost and profitability required* Performance measured frequently against predefined service level requirements or equivalent metric