Clinical Care Coordinator

Clinical Care Coordinator (LMHC/LMSW/LCSW) will work collaboratively with college faculty and staff, ICAN team members, and community providers to deliver trauma-informed, strengths-based, and solution-focused services. The ideal candidate is passionate about supporting young adults through the unique challenges of college life while promoting independence, wellness, and personal growth.

Job duties and responsibilities

Student Support & Clinical Services

• Provide brief therapeutic support and solution-focused interventions for students experiencing emotional, behavioral, or situational concerns.

• Conduct triage assessments to determine student needs and connect them with the appropriate level of care.

• Provide crisis intervention and de-escalation services as needed.

• Assist with front office coverage during emergencies or high-need times.

• Support students who walk in with referrals and help connect them to the appropriate services.

• Provide consultation and backup support to staff as needed.

• Meet with students who self-identify as needing support, including general check-ins, life coaching, time management, and wellness support.

• Conduct brief intake conversations to assess student needs and connect them with appropriate campus and community resources.

Programming & Student Engagement

• Assist with or help coordinate virtual workshops as needed.

• Support departmental events and student engagement activities.

• Participate in pop-up tables and outreach efforts to increase student awareness of available services.

Case Coordination & Administrative Support

• Complete student intake documentation.

• Coordinate referrals and follow up with students to ensure continuity of care.

• Collaborate with campus and community partners to address student support needs.

• Assist with resource development projects.

• Ensure student documentation is completed promptly following each student interaction.

Preferred Qualifications

• Current New York State licensure as one of the following:Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW)

• Master's degree in Counseling, Social Work, Mental Health Counseling, or a related behavioral health field.