Assistant Executive Housekeeper

Job DetailsLevel: ExperiencedJob Location: Crowne Plaza - Asheville, NC 28806Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $22.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelWe are seeking a dedicated and experienced Assistant Executive Housekeeper to join our housekeeping leadership team. In this role, you will work closely with the Executive Housekeeper to ensure our resort maintains the highest standards of cleanliness, guest satisfaction, and team performance across all guest rooms, public areas, and laundry operations.

Key Responsibilities

Assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, including guest rooms, laundry, and public areas
Supervise, support, and monitor housekeeping staff in their daily tasks, reporting any discrepancies to housekeeping management
Ensure all guest rooms and public spaces consistently meet and exceed the resort's cleanliness and presentation standards
Champion guest satisfaction by upholding product quality standards and responding promptly to guest needs
Lead onboarding and ongoing training efforts, ensuring all staff complete development plans and are equipped to deliver exceptional service
Foster a positive, collaborative work environment that supports strong communication between staff and management
Assist in scheduling, organizing, and coordinating day-to-day housekeeping operations

QualificationsQualifications

Previous experience in hotel or resort housekeeping required
Prior leadership or supervisory experience preferred
Strong organizational skills with the ability to manage daily operations effectively
Bilingual in Spanish and English (spoken and written) preferred
Excellent communication and interpersonal skills
High attention to detail and a commitment to quality