About this role
Duties
- Greet and welcome guests with a smile
• Greet and seat guests promptly and courteously
• Take accurate food and drink orders, often using a POS system
• Relay orders to kitchen and bar staff efficiently
• Assist in handling cash & card transactions
• Check in with guests to ensure satisfaction and resolve issues
• Clear tables and reset dining areas between guests
• Process payments (cash, card) and provide correct change
• Maintain cleanliness of dining areas and utensils
• Assist with special events or large group setups
Requirements
- Excellent communication and interpersonal skills
• Basic math and cash handling abilities
• Ability to memorize menu items and make recommendations
• Physical stamina to stand and walk for long periods
• Teamwork and multitasking skills
• Customer service orientation
• Flexibility to work evenings, weekends, and holidays
• Previous experience in food service is often preferred but not always required
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