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Order Management Assistant

Location
Budapest
Workplace
Hybrid
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About this role

What will you do?


As an Order Management Assistant, you will play an important role in supporting our customers and ensuring that orders are processed smoothly.


Your daily tasks will include:
•Communicating with our international customers and business partners in English
•Receiving and processing customer orders in our internal systems
•Providing information about products and order status
•Handling customer questions and helping to resolve issues
•Working closely with colleagues from Customer Service, Logistics, and other departments
•Supporting the delivery of excellent customer service and customer satisfaction
•Learning about our products, systems, and business processes


Although the position is located in Hungary, you will work closely with an international team based in Germany.


What are we looking for?
•Confident English communication skills (written and spoken) – this is essential
•Completed secondary school education
•Good working knowledge of MS Excel and other Microsoft Office applications.
•Strong communication and customer-focused attitude
•Good attention to detail and organizational skills
•A proactive mindset and willingness to learn
•Ability to work both independently and as part of a team
•Comfortable working in a dynamic international environment and adapting to changing priorities.


Nice to have:
•Previous 1–2 years of experience in customer service, export logistics or supply chain
•Experience working in an international environment
•Optical industry knowledge is an advantage


What we offer:
•Opportunity to gain valuable experience in an international company
•Friendly and supportive team environment
•Hybrid working model
•Competitive benefits package including cafeteria, bonus, and insurance
•Employee discounts on our brands
•Unlimited access to LinkedIn Learning
•Long-term career opportunities and internal mobility within HOYA
•Additional day off on your birthday
•Company events and social activities
•A stable multinational company with a people-oriented culture


HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.

HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.

We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It’s a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.

We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.

Driven by a passion for partnership as well as innovation, HOYA has been a partner to Eye Care Professionals for over 75 years, enabling them to give people the greatest gift, the gift of vision. We provide Eye Care Professionals with the lenses, consultation solutions and other services that help them to develop their practice while changing the way people see the world. We see them as visionaries, and everything we do is for them. Founded in Japan in 1941, today, HOYA has a presence in over 80 countries across the globe.

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Top Benefits

  • Cafeteria
  • Bonus
  • Insurance
  • Employee discounts
  • Unlimited access to LinkedIn Learning
  • Additional day off on birthday
  • Company events
  • Social activities