Inside Sales Representative, LOVB

LOVB Houston                           

                                                                  Job Description

Job title: Inside Sales Representative

Work Location: Reliant Stadium – Houston, Texas

Division/Department: Ticketing

Reports to: Senior Manager, Group & Inside Sales

  ☐ Full-Time                                           ☒ Temporary

  ☐ Part-Time

  ☐ Exempt

  ☒ Non-Exempt

Essential Job Function:

LOVB Houston and the Houston Texans are seeking highly motivated and dedicated Inside Sales Representatives to join our team! The Inside Sales Program is a 12-month entry-level sales development program focused on building the necessary skills and professional foundation to allow for successful sales and service careers in professional sports.

Duties/Responsibilities:

• Sell a full menu of ticketing and hospitality products for LOVB Houston, while supporting additional products across the organization’s sports and entertainment portfolio, including the Houston Texans.
• Generate new business through high-volume outbound calls, in-person meetings, and virtual presentations with assigned leads and self-prospected opportunities
• Consistently meet or exceed established activity and sales performance goals (calls, meetings, pipeline KPIs, and revenue)
• Develop strong relationships with clients through effective follow-up, referral generation, and proactive account management
• Upsell and cross-sell existing clients into additional ticketing, premium, and hospitality products across the organization’s sports and entertainment portfolio
• Consistently demonstrate self-leadership, accountability, and adherence to ticket sales best practices
• Maintain accurate and up-to-date client records in Microsoft Dynamics CRM and Archtics to support reporting, forecasting, and cross-functional collaboration.
• Proactively manage a healthy sales pipeline by prioritizing opportunities, executing consistent follow-up, and advancing prospects through the sales process
• Uphold a high level of professionalism and deliver exceptional customer service in all client interactions
• Exemplify the Houston Texans organizational core habits: Dedicated to the Team, Be Adaptable, Passion for the Work, Win with Integrity, Own the Outcome
• Demonstrate a positive, team-first attitude with a strong competitive drive to succeed
• Perform additional tasks and responsibilities as assigned by the Senior Manager of Group & Inside Sales or other departmental leadership

Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.

Education and/or Work Experience Requirements:

• Bachelor’s degree from a four-year accredited college or university preferred.
• High School Diploma required.

Skills Required:

• High-energy level, self-motivation
• Willingness to engage in a high volume of outbound calls and sales efforts
• Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment
• Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities
• Ability to maintain confidential and/or proprietary information
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization [and externally]
• Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines
• Proficiency in use of Microsoft Office software applications

Physical Requirements:

• Occasional travel related to job duties and responsibilities.

• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary.

Employee                                                                                 Date

Supervisor                                                                                Date

HR Representative                                                                         Date