Forward-Deployed Software Engineer

The inbox was never built to run a business. Orders get missed, RFQs go cold, and every line gets retyped into the ERP by hand — one email, one PDF, one WhatsApp message at a time. We built AI Coworkers that do most of the repetitive work nobody wants to do instead: they read what comes in, sort it, draft linked actions, and post clean entries straight into the customer's systems of record. The team approves; Hoshii does the rest.

We are the ones driving, train-riding and flying to customers, running the workshops, and staying up past the demo to make the PoC actually work — and we can't scale that forever. We are looking for a Forward-Deployed Software Engineer to become the technical face of Hoshii in front of the companies who actually run on our product: someone who can walk into a customer's office, understand exactly where the manual pain lives, build a working proof of concept in days rather than weeks, and take it all the way to production — then stay accountable for it once it's live. You'll follow Amazon's "you build it, you run it" principle: whatever you ship for a customer, you own operationally too. You will join the founding team building the AI Coworker that operations teams actually run their order desk on.

Tasks

• Run on-site and remote discovery directly with customers: map their order-to-cash workflows, identify the real pain points behind the stated requirements, and translate them into technical scope.


• Build and demo working proofs of concept fast, iterating directly with customer stakeholders rather than through a requirements document.


• Own end-to-end deployment: integrate Hoshii's agents with the customer's ERP/CRM systems, configure the workflow, and take it live in production.


• Follow the "you build it, you run it" principle: stay accountable for what you deployed, monitor it in production, and be the first responder when something breaks for that customer.


• Feed field learnings back into the product roadmap — you're often the first to see where the product breaks down against a real workflow, and that signal needs to shape what we build next.


• Work closely with our channel partners to keep the underlying integrations reliable across every customer running on their systems.


• Write clean, tested, maintainable code — you're not just configuring, you're building.

Requirements

We are looking for team players with a growth mindset, an entrepreneurial spirit, and genuine comfort being the person in the room with the customer:

• Strong fullstack coding and debugging skills — comfortable moving across frontend, backend, and infra as the deployment demands — with proven experience building and shipping production software (Python, Javascript/Typescript, or similar).


• Proven experience building and running GenAI PoCs end-to-end: prototyping fast with LLMs/agents, then hardening what works into something a customer can actually run in production.


• Solid understanding of systems and how they integrate — APIs, data pipelines, microservices, event-driven architectures — and the judgment to know where deep integration is worth the effort and where it isn't.


• A pragmatic 80/20 instinct: you ship the 20% that unblocks the customer's real problem instead of gold-plating the other 80%.


• Experience working directly with customers — PoCs, technical scoping, on-site deployments, or a similar consulting/pre-sales-adjacent engineering background.


• Familiarity with ERP/CRM systems is a strong plus.


• Genuinely product-minded: you instinctively separate what a customer says they want from what they actually need, and you enjoy shaping the roadmap, not just executing it.


• Excellent communication skills in English and German (C1 or above); Swiss German is a strong plus.


• Comfortable with regular travel to customer sites across DACH.


• Strong sense of ownership: you treat what you deploy as yours to run, not just to hand off.

Benefits

• Autonomy and Ownership: You're in charge of your time at Hoshii; decide what you want to do, align with the team, and go for it!


• Stock Options: Ever owned your impact? Well, at Hoshii you get stock options, allowing you to get something back from our collective success story.


• A World-Class Team: We're a team of servant leaders who work hard and put customers first; we hail from top companies and universities, and we hold ourselves to the highest standards.


• Amazing Office Location: We have a lakeside location in Zürich with cozy corners to relax, fostering a comfortable environment where you can thrive.