About this role
H.O. Penn Machinery
HIRING IMMEDIATELY
Product Support Sales Rep – Construction Equipment
Bronx, NY
Base Salary: $55,000/year
Commission: Unlimited, uncapped—your performance directly drives your earnings
Ramp Support: Potential for guaranteed, pre-paid commission during your first 12 months (tailored based on experience), providing added income stability as you build your territory
Benefits:
- Medical/dental/vision insurance
- 401(k) with company match
- Holidays & competitive PTO
- Company provided laptop, cell phone, & vehicle
Key Qualifications:
- Minimum of 3 years of related industry experience
- Knowledge of the heavy equipment, construction, or equipment service industry highly preferred
- Experience working in an outside sales, business development, or consultative sales role
- Experience using a CRM system, and capable of learning new proprietary systems
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
- Clean and valid driver's license; regular travel throughout assigned territory is required
Responsibilities
Contribute to the Parts and Service Departments overall profitability by promoting department offerings that lead to increasing part products and service labor market shares
- Generate and submit written quotes developed from machine inspections
- Promote and utilize Caterpillar and Company merchandising programs
- Assist in the development of new Parts and Service merchandising programs
- Generate new sales opportunities by identifying new target accounts
Enhance Customer and Company relationships by contributing to the improvement of the customers quality of experience with the company
- Assist customer in achieving the lowest operating cost by suggesting total repair solutions
- Participate/contribute to CAT Care meetings and open houses
- Perform customer training by utilizing key sales support materials
- Coordinate shop repairs with company and customer personnel
- Mediate customer and departmental disputes
Effectively manage territorial developments by communicating information between the Company, Caterpillar and the Customer
- Communicate machine sales leads to the sales department
- Maintain timely equipment population records by scheduling timely customer sales calls
- Maintain knowledge of competitive pricing and offerings
- Maintain knowledge of local business projects and trends
- Submit lost sales reports
Qualifications
- Minimum of 3 years of related industry experience
- Knowledge of the heavy equipment, construction, or equipment service industry highly preferred
- Experience working in an outside sales, business development, or consultative sales role
- Experience using a CRM system, and capable of learning new proprietary systems
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
- Clean and valid driver's license; regular travel throughout assigned territory is required
Physical Requirements:
- Standing and/or sitting for prolonged periods of time
- Hand coordination (typing and writing)
- Occasional forward bending and reaching
- Occasional walking and climbing stairs
- Carrying (up to 20lbs.)
Reasonable accommodations made as needed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.
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