Administrative Assistant: Orange Coast Women's Call Center

Disability Coordinator

•  Completion of forms submitted by patients in person, through email, or by fax. 
• Completion of forms sent in by third party disability companies. 
• Communicate with patients to help with disability questions/concerns, disability extensions, or to inform them that their forms are complete and ready for pickup. 
• Send release of information forms to patients to ensure that we are HIPAA compliant when providing information to employers and third-party disability companies. 
• Communicate with physicians regarding reasons for disability, extensions, etc. 
• Communicate with third party disability companies to confirm delivery/surgery information, return to work dates, etc. 
• Complete return to work notes. 
• Submit billing claims for the collection of disability form(s) processing fees

Qualifications

Education and Experience

• High School Graduate or equivalent required
• Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems required
• Bachelor’s degree in healthcare-related field preferred
• Minimum 0-2 years’ experience required.
• Three (3) years’ administrative support experience in a corporate environment preferred

 

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.