Senior Manager, Programme Delivery

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling.  The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world’s leading charity donors.

The Department

Join us as we shape the future of sports and entertainment at the Club through a strategic mission to transform our digital capabilities. Our flagship programme, operating under the internal acronym ‘AOP’, aims to Accelerate our Platform, Product, People, Performance and Potential, bringing this strategy to life through innovation and delivery excellence.

AOP's work spans product, technology, operations, delivery and change, creating next-generation experiences and strengthening the capabilities that support the Club's future growth. We are a diverse team passionate about solving complex challenges, delivering meaningful impact, and creating value for customers, members, the Club and the wider community.

The Job

• Programme Planning and Delivery Management
  • Own and maintain the end-to-end integrated programme plan and critical path across all workstreams.
  • Lead and coordinate programme enabler workstreams, including operating model, financial, procurement, governance, and readiness activities
  • Establish and maintain detailed activity tracking to ensure transparency, accountability, and timely execution
  • Monitor programme progress against milestones, deliverables, and critical path commitments, escalating deviations and risks proactively
  • Track programme performance metrics and provide regular reporting to programme leadership and key stakeholders
• Dependency and Risk Management
  • Identify, assess, and actively manage cross-workstream dependencies to ensure seamless programme execution
  • Anticipate delivery bottlenecks, resource constraints, and execution risks, and implement mitigation strategies
  • Drive resolution of conflicts relating to sequencing, scope, priorities, resource allocation, and delivery commitments
  • Conduct scenario analysis and impact assessments to support programme decision-making and planning activities
  • Recommend de-risking actions and contingency plans to maintain delivery momentum and programme objectives
• Stakeholder and Squad Engagement
  • Work closely with business, technology, and cross-functional squads to ensure alignment on programme priorities and delivery outcomes
  • Facilitate collaboration across workstreams to remove blockers and ensure timely decision-making
  • Build strong relationships with senior stakeholders and provide clear communication on programme status, risks, dependencies, and key decisions
  •  Support change adoption and operational readiness activities associated with programme implementation
• Vendor and Service Provider Management
  • Oversee delivery performance of internal service providers and shared services functions, ensuring transparency in effort, recharge, and cost allocation
  • Monitor vendor performance against contractual obligations, delivery milestones, service levels, and agreed outcomes
  • Escalate and resolve delivery issues with vendors and service partners to protect programme objectives and timelines
  • Ensure vendor and service provider activities are integrated into overall programme plans and governance processes
• Governance and Financial Oversight
  • Establish and maintain effective programme governance, controls, and reporting mechanisms
  • Support financial planning, forecasting, budget tracking, and cost management activities within the programme
  • Ensure programme decisions comply with organisational policies, governance requirements, and procurement standards
  • Prepare executive-level reports, presentations, and recommendations for programme steering committees and leadership forums
• Continuous Improvement
  • Drive adoption of programme management best practices, delivery methodologies, tools, and standards
  • Facilitate lessons learned, retrospectives, and continuous improvement initiatives to enhance programme execution effectiveness
  • Undertake additional duties and assignments as required to support programme success
• Ensures compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements about wagering, thereby protecting the integrity of the Club’s business
• Undertakes other duties as assigned by the Line Manager

About You

• Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, Finance, or a related discipline
• A postgraduate qualification (e.g. MBA, Master's Degree) would be an advantage
• Minimum 10 years of progressive experience in programme management, project delivery, PMO leadership, or large-scale transformation initiatives
• Proven track record leading complex, cross-functional programmes involving business, technology, operations, finance, and external vendors
• Experience managing programme dependencies, critical paths, governance frameworks, and executive-level reporting
• Demonstrated success in stakeholder management across senior leadership, business functions, technical teams, and external partners
• Experience managing third-party vendors, service providers, contractual performance, and commercial delivery obligations
• Experience in large-scale digital transformation, technology delivery, or enterprise change programmes is highly desirable
• Professional certification in Project, Programme, or Portfolio Management preferred (e.g. PMP, PgMP, PRINCE2, MSP, SAFe, Agile certifications or equivalent)
• Relevant qualifications in change management, risk management, or business analysis would be advantageous
• Strong programme and portfolio management expertise
• Advanced planning, scheduling, and critical path management capabilities
• Risk, issue, dependency, and change management proficiency
• Financial management, forecasting, and budget tracking skills
• Vendor and contract management experience
• Data analysis, reporting, and insight generation capabilities
• Proficiency in programme management and collaboration tools (e.g. Microsoft Project, Azure DevOps, Jira, Confluence, Power BI, Microsoft 365) 

Apply Now!

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.