Housekeeping Associate

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for maintaining the high standards of cleanliness and guest satisfaction. As a Housekeeping Associate, you’re not just ensuring the cleanliness of designated areas of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Keep public areas spotless:  Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
• Delight our guests:  Greet guests warmly, deliver requested items, and assist with room cleaning as needed
• Manage supplies:  Stock and organize supply rooms to support efficient housekeeping operations
• Handle special projects:  Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
• Support property maintenance:  Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Minimum 2 years of experience in a similar role within the hospitality industry
• Knowledge of housekeeping’s daily operations on guest floors.
• Ability to perform physically demanding tasks such as lifting, bending, and standing for extended periods.
• Ensures cleanliness and presentation standards are consistently met.
• Capable of managing tasks efficiently and meeting deadlines.
• Basic verbal communication skills to interact with team members and supervisors.
• Willing to work shifts, including weekends and holidays.
• Knowledge of cleaning chemicals, equipment use, and safety protocols.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.