Weekend Care Coordinator

Job DetailsJob Location: Denver, NC 28037Salary Range: $20.00 - $22.00About the job

Helms Home Care is seeking a dependable, organized, and professional Weekend Patient Care Coordinator to support our growing home infusion operations.

We are seeking coverage for Saturday and Sunday, 8:00 AM – 5:00 PM. We are open to:

One individual working both Saturday and Sunday, or
Two individuals, with one assigned to Saturday and one assigned to Sunday.

The right candidate will be comfortable working independently, managing multiple priorities, communicating with nurses and pharmacy partners, and responding appropriately to time-sensitive patient care and scheduling needs.

IMPORTANT: WEEKDAY TRAINING IS REQUIRED

Although this is a weekend position, weekday training is required before beginning the regular weekend schedule.

New hires must be available for

3 days per week for 2 weeks
Training will be scheduled during normal weekday business hours
All required training is paid

Training must be successfully completed before the employee begins working independently on the weekend.

WEEKEND RESPONSIBILITIES

The Weekend Patient Care Coordinator serves as an important point of contact for patients, nurses, pharmacy vendors, and other partners during the weekend.

Primary responsibilities include

Accepting and processing new patient referrals from various vendors
Coordinating and scheduling home infusion visits
Communicating with nursing staff regarding patient schedules, call-offs, availability, and coverage needs
Communicating with pharmacy vendors regarding patient care, supplies, orders, and scheduling
Maintaining accurate and timely documentation in the scheduling and electronic systems
Monitoring weekend patient care needs and addressing issues as they arise
Responding promptly to time-sensitive calls, messages, and requests
Escalating clinical, operational, or other issues appropriately when needed
Supporting continuity of care and ensuring weekend patient needs are addressed
Performing other duties necessary to support weekend operations

INDEPENDENT WORK ENVIRONMENT

This position requires a high level of dependability, judgment, organization, and independence.

Weekend coordinators must be comfortable managing responsibilities without the same level of immediate weekday administrative support available during normal business hours. The employee is expected to:

Remain attentive and responsive throughout the scheduled shift
Prioritize competing requests appropriately
Communicate professionally with patients, nurses, pharmacies, and management
Take appropriate action when unexpected issues arise
Follow established policies, procedures, and escalation processes
Maintain accurate documentation and timely communication

This position is well suited for someone who enjoys staying organized, solving problems, and helping keep patient care operations running smoothly.

$1000 RETENTION BONUS

New hires are eligible for an additional $1,000 in retention bonuses:

$500 after 6 months of employment
$500 after 12 months of employment

To receive each retention bonus, the employee must:

Remain continuously employed with Helms Home Care through the applicable milestone;
Be actively employed on the date the bonus is paid;
Be in good standing with the company at the time of payment; and
Have successfully completed the requirements and responsibilities of the position.

The retention bonus is not earned or payable if employment ends before the applicable milestone, including resignation or termination. The bonus is also not payable if the employee is no longer actively employed or is not in good standing when the payment becomes due.

WE ARE LOOKING FOR SOMEONE WHO IS:

Dependable and consistently available for their assigned weekend schedule
Organized and detail-oriented
Professional and courteous in all communications
Comfortable working independently
Able to prioritize and manage multiple tasks
Responsive to time-sensitive patient care needs
Comfortable communicating with nurses, patients, pharmacy vendors, and management
Able to remain calm and solution-focused when unexpected issues arise
Comfortable learning and using electronic scheduling and documentation systems

Prior healthcare, home health, infusion, scheduling, dispatch, care coordination, or similar experience is preferred but not necessarily required. Strong organizational, communication, and problem-solving skills are essential.

JOIN OUR TEAM! This is an important role in helping Helms Home Care provide reliable, coordinated care to patients receiving home infusion therapy.

If you are dependable, organized, responsive, and enjoy working independently while making a meaningful contribution to patient care, we would love to hear from you.

Apply today to join the Helms Home Care team!
Qualifications