Supervisor Sales

The individual of this role ensures the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop a portfolio of small to medium size customers and promote all digital products for Hapag-Lloyd to our customers.

Responsibilities

• Prepare calls, conduct calls, report and follow-up on calls
• Evaluate customer potential (Forecast/Budget) and conduct MR Sales Planning where appropriate
• Selectively engage with TM when relevant
• Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitability
• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
• Follow-up on customer business, quotations, free time and pricing approval requests  
• Ensure timely completion of administrative tasks such as RA fling, FMC filing, handover to CS, etc 

Qualifications

University degree or equivalent  
Very good command of written and spoken English 
Working knowledge of MS Office 
Able to work well with others and follow guidelines  
Positive attitude 
Receptive and be able to grasp new ideas and motivate oneself for personal development

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 139 countries, 396 offices and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high-quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 19,600 colleagues working across borders, functions and cultures, to not only deliver quality for our customers, but to create innovation and opportunities across roles, regions and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

• Competitive remuneration in line with the local market and company guidelines.
• Medical insurance coverage.
• Group life insurance.
• Annual leave in accordance with applicable local legislation and company policy.
• Annual bonus/incentive opportunity, subject to company and individual performance and applicable company guidelines.
• Opportunities for professional development and continuous learning.
• Exposure to an international working environment and collaboration with colleagues across the Hapag-Lloyd global network.
• Employee engagement and well-being initiatives.
• Recognition programs and opportunities to participate in company-wide and local activities.
• A supportive and inclusive working environment.
• Opportunities for internal mobility and career development within Hapag-Lloyd.