Coordinator, Sales Execution

Sales Execution deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd in accordance with the company’s objectives. The purpose of Sales Execution is to produce optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customer’s base through offering products that satisfy customers’ needs. Sales Execution interface with Sales Steering, Sales Support, Customer Service, Operations and Finance. Key challenges and satisfaction come from understanding the customers’ needs and wants, fulfilling customer requests, and meeting budget.

Responsibilities

•    Managing and growing own portfolio of customers and opportunities
  •    Responsible for growing portfolio of Key accounts
  •    Covering MR and Geo-From customers (Push-Pull) as defined in Area Sales Steering concept and Developing budget within designated territory
  •    Focusing on medium and large accounts as well as developing existing customers; servicing and maintaining all accounts within assigned territory
  •    Directly dealing with customer in face-to-face appointment to develop, secure and maintain most profitable business
  •    Conducting MR planning and review account performance as defined in Area Sales Process
  •    Conducting account planning and derive an account strategy including an action plan to develop customers / opportunities
  •    Coordinating the participation in tender requests from own customers and handling customer tender feedback
  •    Participating in weekly coaching sessions with Country Manager to review past sales activities and align activities for the future
  •    Approaching customer through specified Sales channels (e.g., reefer, import)
  •    Coordinating credit applications in coordination with Sales Management and Finance
  •    Supply feedback about market information
  •    Ensure proper handover to sales coordination and work close and as a team with sales coordination
  •    Preparing visit plans and visit reports and insert in CRM

Qualifications

•    Sales mentality / proactive / negotiating and closing skills
  •    Ability to work in a team
  •    Communicative
  •    E-commerce aptitude
  •    Knowledge of user application systems (MS Office, Scout, Compass, FIS, SAM)
  •    Good command of spoken and written English
  •    Self-motivated to drive result and being organized

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 139 countries, 396 offices and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high-quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 19,600 colleagues working across borders, functions and cultures, to not only deliver quality for our customers, but to create innovation and opportunities across roles, regions and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

• Competitive remuneration in line with the local market and company guidelines.
• Medical insurance coverage.
• Group life insurance.
• Annual leave in accordance with applicable local legislation and company policy.
• Annual bonus/incentive opportunity, subject to company and individual performance and applicable company guidelines.
• Opportunities for professional development and continuous learning.
• Exposure to an international working environment and collaboration with colleagues across the Hapag-Lloyd global network.
• Employee engagement and well-being initiatives.
• Recognition programs and opportunities to participate in company-wide and local activities.
• A supportive and inclusive working environment.
• Opportunities for internal mobility and career development within Hapag-Lloyd.