About this role
Benefits:
- Training & development
- 401(k)
- Employee discounts
Welcome, Empower, Connect!
At Hand & Stone, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary spa experiences.
By connecting with clients, co-workers, and the community, our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of every clients' month.
What sets Hand & Stone Apart:
- Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Enjoy a supportive environment where your growth and well-being are our top priorities.
- Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through sales training webinars and opportunities for advancement.
Our Spa Ambassadors:
- Meet membership sales goals
- Have a detailed knowledge of the menu of service options
- Provide excellent customer care to members as well as guests, while building lasting connections
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
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