Sales Floor Supervisor

Job DetailsJob Location: Cornelius ReStore - Cornelius, NC 28031Position Type: Full-time, Non-ExemptJob Shift: Rotating - Sunday through SaturdayJob Category: RetailMission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Sales Floor Department Manager, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

Competitive salary and benefits
Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
Work/life balance supported by generous PTO
Career development and promotion opportunities
Casual working environment
Retirement planning a 403(b) with 3% organizational match

Position Purpose

This position is responsible for managing day-to-day store department functions through effective management of staff and volunteers, the processing of merchandise and donations, and for providing excellent customer service.

Essential Functions

Manage daily department operations to ensure the ReStore meets sales goals and objectives
Consistently provide an exceptional level of both internal and external customer service
Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures
Operate a cash register periodically, as needed
Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock
Provide supervision and a uphold safe and clean environment for employees, volunteers and customers
Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
Represent Habitat in a positive, professional manner
Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures
Ability to read, count, and accurately complete all end-of-day documentation
Document and conduct Corrective Action as needed
Ensure a meaningful volunteer experience
Adhere to schedule
Regular and reliable job attendance
Dependable transportation to work
Maintain a presentable appearance, including ReStore appropriate attire
Ability to adhere to Habitat’s Code of Conduct policies and other policies
Habitat of the Charlotte Region-related tasks as requested by supervisor

QualificationsQualifications

POS experience

Management & Customer Service experience

Skills and Abilities

Basic computer and math skills

Strong verbal and written communication skills

Work Environment

This position requires working indoors and outdoors in all types of weather, as well as warehouse/dock setting with or without climate control.

Physical Demands

Ability to stand for extended periods of time

Ability to move merchandise throughout the store

Ability to lift 50 lbs. unassisted, 70 lbs. with assistance

Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays

Ability to obtain Forklift Certification and operate a forklift on a regular basis

Ability to climb steps to Forklift cab

Estimated Time Commitment: 40 plus hours/week, Rotating Sunday - Saturday schedule. Shifts are scheduled based on the needs of the store.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.