Medical Administrative Coordinator - FR and EN Speaker W/M - Lisbon
- Location
- Lisboa
- Workplace
- Hybrid
About this role
THE POSITION
Our Medical Department is recruiting a "Medical Administrative Coordinator - FR and EN speaker W/M" on a permanent contract, to meet our growth challenges. Your position is based in Lisbon.
As a Medical Coordinator, you will carry out administrative tasks:
- Ensure the timely collection, validation, tracking, and availability of medical information and documentation.
- Verify the completeness, accuracy, and quality of medical information and documentation within agreed timelines and the existing administrative procedures.
- Ensure accurate data entry into our internal tool (Medcase).
- Liaise with internal and external stakeholders to obtain required documentation and provide guidance when needed in compliance with confidentiality, privacy, and regulatory requirements.
- Escalate sensitive cases, delays, and issues, while supporting corrective actions.
- Contribute to process improvements to enhance operational efficiency and information management.
You manage Prevention plan:
- Centralise client requests with a view to organising health check-ups.
- Creation and follow-up of client’s request in the internal tool (Medcase).
- Retrieve medical information from medical providers.
- Manage convocations for your international perimeter.
You will be responsible for the management of contingency plans: manage life files (sick leaves for our french clients).
YOUR PROFILE
You have a bachelor's degree, with or without experience in insurance but your personality interests us just as much.
You have experience in a multinational environment and teamwork skills.
You are dynamic organized pro-active, friendly and patient.
You must be bilingual in English and French in order to carry out your missions.
In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.
WHY JOIN US?
By joining our teams, you will benefit from training in Lisbon, full support in our businesses and tools, and local management.
Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quarterly profit-sharing bonus, meal allowance and monthly transportation allowance.
The job can be taken in the next few days (or weeks) depending on your availability.
HENNERINT
For almost 80 years, Henner has been helping companies, professionals, and individuals with their health and social protection needs.As an independent international company, Henner has more than 2,000 employees and operates in 21 locations around the world. Every day, we support 64,000 companies and 2.5 million beneficiaries.
Our services bring together consulting, insurance brokerage, claims management, and medical expertise to provide the best support to our clients and their beneficiaries. Our commitment is reflected in our motto: "Here to Care." We are here when our clients, partners, and members need us, and we care for them as we would care for our own family.
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