About this role
Job DetailsLevel: ExperiencedJob Location: Riverchase Kia - Pelham, AL 35124Position Type: Full TimeRiverchase Kia is hiring in our Service Department!! We need an experienced Service Porter! We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.
The ideal candidate has service porter experience, a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is a must.
RESPONSIBILITIES
Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
Helps with loaner vehicles and parks vehicles after they have been written up
Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
Follows all safety and security procedures
Performs other duties as assigned
Qualifications
High school diploma or GED preferred
Previous experience preferred
Unrestricted driver's license and clean driving record
Able to drive both automatic and standard-transmission vehicles
Able to safely operate motor vehicles in tight and small spaces
Neat, clean, and professional appearance
Strong customer service skills
Basic computer and internet skills
BENEFITS
Competitive Pay
Employee Purchase and Service Discounts
Excellent opportunities for growth and internal promotions
Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
401(k) Retirement Savings Plan
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