Greenway Kia Hickory Hollow - Automotive Internet Sales Manager

Job DetailsLevel: ExperiencedJob Location: Greenway Kia Hickory Hollow - Antioch, TN 37013Position Type: Full TimeJob Category: SalesGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

DESCRIPTION:

The Internet Sales Manager is a technically savvy hands-on sales manager and sales person who can drive the internet sales department in both sales and customer service.

This person will have at least 3 years of Automotive Dealership Sales Manager or Business Development Management experience.

THE INTERNET MANAGER POSITION IS A ”WORKING MANAGER” position – this is NOT an administrative position.

He/ she must consistently and profitably meet vehicle sales quotas through expert management and leadership of the sales team and by forecasting sales and maintaining proper inventory levels in terms of amount and vehicle types. In addition, the Internet Sales Manager hires, trains, and monitors team member performance; resolves customer complaints; and helps with closings when necessary.

The ideal candidate will be able to communicate in a clear and efficient way with consumers to assist our established Internet Sales team to help turn leads into appointments and sales. Excellent leadership abilities and a proven Management track record are required to be successful in this role.

Previous automotive sales management experience is required, preferably specializing in Internet Sales.

RESPONSIBILITIES:

Manage all aspects of the Internet Sales Department
Make outbound customer calls DAILY
Send outbound customer texts, emails and videos DAILY
Build rapport with customers to build referrals and establish a customer network
Develop viable sales forecasts and associated sales strategies
Hire, Train, Develop, Coach, and LEAD team member performance
Respond quickly to customer inquiries by phone, email, text and chat and execute a daily -weekly – monthly follow up process
Monitor and adjust inventory to optimize customer choice
Help maintain dealership's website including photos of current inventory
Promote dealership online

QUALIFICATIONS:

Knowledge of automotive systems such as eLead, V-auto, CDK, Dealer Track
Experience in coaching, supervising, and managing others
2+ years of automotive sales experience
Automotive Sales experience with verifiable stats of meeting sales targets
Excellent communication, customer service and problem-solving skills, including the ability to maintain composure under stress
Strong organizational skills, able to multi-task and manage time to meet changing deadlines
Strong computer and phone abilities (Internet, MS, Outlook, CRM)
Outgoing personality and willing to work with the public and on daily basis
Highly professional and dependable

BENEFITS:

Competitive Wage

Paid Vacation

Employee Purchase and Service Discounts

Full benefits package including Medical, Dental, Vision, Life, Disability
401(k) Retirement Savings
State of the Art Facility with a Professional Working Environment