About this role
Skills & Experience
Required
- 12+ years’ experience in professional services, shared services, or global delivery environments, with senior leadership responsibility.
Qualified accountant (ACA, ACCA, or equivalent).
- Proven track record leading large, multi-disciplinary teams in an offshore or global capability centre.
- Strong understanding of professional services delivery, including quality, risk, and client service expectations.
- Demonstrated experience managing complex stakeholder relationships across multiple geographies.
- Commercial acumen with experience managing budgets, resourcing models, and performance metrics.
- Excellent leadership, communication, and influencing skills.
Preferred
- Experience setting up or scaling a global capability or managed services operation.
- Exposure to transformation initiatives (process, technology, automation, AI).
- Experience working with professional service firms / multinational clients and cross-border delivery models.
- Relevant professional qualification (e.g., accounting, tax, consulting, legal, or operations) is an advantage.
Leadership Competencies
- Strategic mindset with strong execution capability
- Inclusive, people-first leadership style
- Outcomes-focused and data-driven
- Resilient and adaptable in change environments
- High integrity and professional judgement
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