Operations Supervisor

Job Title: Operations Supervisor

Location: 5100 Tice Street Fort Myers, FL

Employment Type: Full-Time / Hourly 

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Key Responsibilities:

• Ensure compliance with agency policies, procedures, safety standards, and all required training requirements to meet CARF, Department of Labor, DOT, and other regulatory standards.

• Maintain the authorized plant layout and efficient workflow processes to maximize productivity and labor utilization through the use of charts, records, and reports.

• Coordinate employee, fleet, and dock schedules to ensure efficient loading and delivery operations involving company vehicles, vendors, salvage buyers, and common carriers.

• Operate and maintain standard operating procedures for the Home Pickup program.

• Maintain maintenance records for the fleet, forklifts, and warehouse equipment.

• Work with managers and supervisors across departments to coordinate operational activities and support business needs.

• Assist the Director of Warehousing & Safety with budget development, long-term planning, and operational strategy for assigned areas.

• Maintain operational data, including production, time, and cost records.

• Order, inventory, and manage materials, supplies, equipment parts, repair services, and vendor services.

• Coordinate transportation services outside normal operations to meet business requirements.

• Monitor warehouse space utilization, coordinate movements between satellite facilities, and manage trailer rentals and returns to maximize cost savings.

• Work in conjunction with the Salvage Supervisor to provide departmental coverage as needed.

• Perform other related duties as assigned.

 

Qualifications:

• High school diploma or equivalent required.

• Three years of related experience preferred, including one year of supervisory experience.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

• Ability to coach, train, and evaluate staff through meetings, one-on-one discussions, and performance evaluations.

• Strong verbal and written communication skills with the ability to work effectively with employees, customers, and business partners at all levels.

• Ability to gather, analyze, and interpret operational data and create tracking and management reports.

• Ability to develop creative solutions to complex problems and apply standard formulas to calculate departmental needs.

• Ability to operate a forklift.

• Negotiation skills.

• Knowledge of loading and unloading trucks and maintaining production equipment and machinery.

• Excellent telephone and communication skills.

• Ability to perform physical labor, lift and carry up to 50 pounds, and work a flexible schedule.

 

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising team
• Opportunity to impact multiple store locations across Southwest Florida

 

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement