MOC Downtown Team Supervisor (LMSW Required)

Job DetailsJob Location: MOC Outreach Downtown Team - New York, NY 10013Salary Range: $66,300.00 - $72,000.00 Salary/yearIntro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59th – W. 110th Street & E. 59th – E. 96th Street, river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.

Purpose of Position: Provide direct supervision to Housing Outreach Specialists that provide case management services to single adults experiencing street homelessness in the Uptown Goddard catchment area. Coordinate and support the activities of the team’s day-to-day operations. Work as part of an interdisciplinary team.

Schedule: Monday through Friday, 8:00am to 4:00pm

Salary Range: $66,300 - $72,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Roles, Responsibilities and Essential DutiesRoles, Responsibilities, and Essential Duties

1. Staff Supervision

Direct oversight of caseload, data collection, funder reporting and other administrative duties
Provide clinical supervision to Housing Outreach Specialists; conduct weekly supervision to review client status and goals for assigned staff
Manage disciplinary issues, as they arise
Advise staff re: clinical assessment of clients and need for hospitalization, coordinate 9.58 as needed
Support outreach team in the performance of client intake, clinical assessment, service planning, advocacy, referral and escort services to assist in housing placement
Carry a small caseload of clients
Rotating on-Call support to the team on evenings, overnights and weekends

1. Collaborate within and across agencies

Interface with various community agencies, funders and stakeholders relevant to our client population
Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement
Oversight of program’s contractual obligations

1. Outreach services

Participate in outreach trips to identify and communicate with homeless clients
Assist Outreach staff in canvassing, Joint Operations, DHS Clean-ups as needed
Participate in 4 overnight counts each year
Other duties as required

Qualifications/Educational Requirements

MSW required, LMSW required within 6 months of hire
Ability to obtain 9.58 Designation
Prior clinical experience with homelessness, mental health, and/or substance abuse
Supervisory experience strongly preferred
Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including no suspensions within the last 3 years)

Skills, Knowledge and Abilities

Ability to multi-task/work in a fast-paced environment
Strong leadership skills
Excellent verbal and written communication skills
Strong organizational skills
Proficiency in Spanish and English preferred
Understanding of homelessness, housing first and harm reduction models preferred

Physical Requirements

Frequent walking and standing
Occasional lifting of up to 30lbs

Work Environment

Indoors and outdoors; all weather

Computer Skills

Proficient in Microsoft Office

Ability to learn computer databases such as Streetsmart, MOCAPP and CARES

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.