Customer Service Representative | Work From Home | Weekly Pay

Location
Atlanta
Workplace
Remote solely

About this role

Remote Benefits Customer Service Representative | Work From Home | Weekly Pay

Company: AO | Globe Life
Location: 100% Remote (United States)

Help Protect Working Families—From the Comfort of Home

AO, a proud member of the Globe Life family, is seeking compassionate, motivated professionals to join our team as Remote Benefits Customer Service Representatives.

Since 1951, we've helped protect working-class families by providing life, accident, and supplemental health insurance benefits. In this fully remote position, you'll connect with clients through scheduled Zoom appointments, answer questions, explain available benefit options, and guide families through the enrollment process.

If you enjoy helping people, building relationships, and working from home, we'd love to meet you.

What You'll Do

  • Contact clients who have requested information about their benefits.

  • Conduct virtual appointments using Zoom.

  • Explain life, accident, and supplemental health insurance options.

  • Guide clients through the enrollment process.

  • Provide exceptional customer service before, during, and after enrollment.

  • Maintain accurate client records and follow-up documentation.

  • Participate in ongoing virtual training and professional development.

Qualifications

  • Strong communication and active listening skills.

  • Excellent customer service mindset.

  • Comfortable using computers, Zoom, and online technology.

  • Organized with effective time-management skills.

  • Self-motivated and dependable.

  • Professional, friendly, and relationship-focused.

  • Leadership experience is a plus but not required.

No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance.

What We Offer

✔ 100% Remote Work

✔ Flexible Schedule

✔ Weekly Pay

✔ Performance Bonuses

✔ Health Insurance Reimbursement

✔ Company-Paid Life Insurance

✔ Residual Income Opportunities

✔ Retirement & Career Advancement Opportunities

✔ Ongoing Virtual Training & Leadership Development

✔ Industry-Leading Technology & Support

Why AO?

AO is backed by the strength of Globe Life, a Fortune 600 company and one of the world's leading providers of life insurance benefits. We proudly serve working families throughout North America and have partnerships with organizations including the Dallas Cowboys and Texas Rangers.

Our mission remains simple:

Protect Every Child. Serve All Working People.

Interview Process

All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.

Ready to Make a Difference?

If you're looking for a meaningful remote career with flexibility, professional growth, and the opportunity to help families protect their futures, apply today.

Join a company built on more than 70 years of service, integrity, and success.

AO | Globe Life

Remote Career. Weekly Pay. Flexible Schedule. Meaningful Work.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

  • Be at least 18 years of age and legally eligible to work in the United States
    • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
    • Complete required training and participate in virtual meetings
    • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
    • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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Top Benefits

  • Weekly Pay
  • Performance Bonuses
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Retirement Opportunities
  • Career Advancement Opportunities
  • Virtual Training
  • Leadership Development