Billing Technician

Role Mission

Execute accurate and timely billing and related customer-account activities in accordance with approved tariffs, contracts, procedures and internal controls. This is a hands-on operational role focused on volume, accuracy, follow-up and service quality.

Main Responsibilities

• Prepare, validate and issue customer invoices and credit notes within agreed billing calendars.
• Apply approved tariffs, service data, contractual rules and tax information accurately in the billing system.
• Perform completeness checks between operational records and billed services, escalating discrepancies.
• Maintain billing master data and supporting documentation within authorized responsibilities.
• Respond to standard customer billing queries and coordinate complex cases with the Billing Team Lead, Operations or Commercial teams.
• Prepare statements of account and support customer-account reconciliations and collection follow-up.
• Maintain evidence, checklists and audit trails in line with internal controls and segregation of duties.
• Support month-end cut-off, unbilled-revenue checks and billing reconciliations.
• Track billing errors, rejected invoices and pending items; ensure timely correction and closure.
• Suggest practical process improvements and support user testing of billing-system changes.
• Percentage of invoices issued on time and right first time.
• Number and ageing of billing exceptions and customer queries.
• Timely completion of billing controls and month-end activities.
• Reduction of corrections, credit notes caused by error and unbilled items.

Technical Competencies

• Secondary education with relevant vocational training, or a degree in Accounting, Management or Administration.
• At least 2 years of billing, accounts receivable, administrative finance or customer-account experience.
• Strong numerical accuracy and confidence working with high transaction volumes.
• Good Excel skills and experience using an ERP or billing system; Oracle Fusion is preferred.
• Clear written and spoken Portuguese; working English is required.
• Ability to follow procedures, controls and defined approval workflows.
• Experience in logistics, port, transport, utilities or another contract-based billing environment.
• Familiarity with VAT invoicing rules and electronic invoicing requirements.
• Experience with customer statements, reconciliations and billing query management.
• Clear written and spoken Portuguese; working English is required.
• Strong attention to detail, discipline and consistency.
• Service-oriented and calm when handling billing queries.
• Organized, reliable and able to meet repetitive deadlines.
• Team player with clear escalation and communication habits.

What we offer

🚢 Join the PSA Sines Team!
Do you want to work at one of Europe’s most strategic ports? At PSA Sines, we connect Portugal to the world with innovation and sustainability. We are looking for talented people who want to grow with us and contribute to a more efficient and sustainable future.
We Offer
🌍 Global impact in the logistics sector
📚 Continuous training and development
🤝 A dynamic and collaborative team
Apply today and build your future with us!
Job offer communicated in compliance with quota requirements – Recruitment under Law no. 4/2019.