About this role
Job DetailsJob Location: GHP CORPORATE - LOS ANGELES, CA 90017Position Type: Full TimeSalary Range: $20.00 - $23.00 HourlyTravel Percentage: Up to 50% Job Shift: DayAs a Leasing Specialist, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.
Reports to: Area Leasing Manager
HOW YOU WILL CONTRIBUTE:
Customer Service
Provide a memorable leasing experience for prospect residents through completing creative and personalized tours
Create a sense of community and an outstanding living experience for new residents
Assists with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.
Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.
Sales and Marketing
Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects
Creates excitement through creative campaigns, continuous outreach, and social media
Demonstrates a sense of urgency when making appointments for future residents to visit the community
Continuously reach out to potential residents with tailored updates - from the ideal floor-plan they’ve had in mind to the best restaurant in the neighborhood
Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
Develops and maintains an on-going resident retention program through Reputation Management and Marketing Activities
Ability to handle marketing tasks, leads and clients for multiple properties simultaneously
QualificationsYOU HAVE
Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
Flexibility with schedule as needs can change weekly and daily and work on weekends
Must be able to travel to Communities located within Canyon Country, Ventura, Woodland Hills, and DTLA.
2-5 years in property management leasing with experience in lease ups and/or renovations
Must pass background and drug test screening
May require driving golf carts and valid DL.
PHYSICAL REQUIREMENTS:
Regular and physical attendance is required.
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
Constantly positions self to bend, stoop, reach, lift
Occasionally lift/move/carry up to 25lbs with/without assistance
Frequently lift/move/carry 5lbs
Constantly communicate, converse and exchange information with coworkers, vendors, residents, and visitors
Ability to remain in a stationary position for extended periods of time
Scheduled Hours
Must be available to work on weekends and holidays
Must have flexibility to work 9 am-6 pm and/or 10 am- 7 pm
Cognitive Or Mental Requirements
Reading
Writing
Ability to communicate clearly;
Ability to deal with complex issues; and
Attention to detail.
The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.
Salary Range: $20.00 - $23.00 per hour, DOE.
Eligible for: Overtime, Commissions, Bonuses, and Wardrobe Allowance.
Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking
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