Parts Counter Person

Location
BMW Southampton
Workplace
On-site

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Job Summary
The Parts Counter Person is responsible for assisting customers and technicians in identifying and obtaining the correct parts for vehicles, ensuring efficient operations and customer satisfaction.

Job Responsibilities
Assist walk-in customers and telephone inquiries in selecting required parts.
Provide price quotes and availability information for parts.
Locate parts using the company's inventory system and manufacturer catalogs.
Process parts orders, including special orders, and track their delivery.
Maintain accurate inventory records and participate in inventory counts.
Receive, unpack, and store parts in designated locations.
Handle warranty parts and returns according to company policy.
Maintain a clean and organized parts counter and storage area.
Develop and maintain strong working relationships with service technicians and other staff.
Stay updated on new parts, products, and automotive technologies.

Job Qualifications
High school diploma or equivalent.
Previous experience in an automotive parts department or related field preferred.
Strong knowledge of automotive parts and systems.
Excellent customer service and communication skills.
Proficient in using computer systems for inventory management and order processing.
Ability to lift heavy objects and stand for extended periods.
* Valid driver's license preferred.

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