Intake - Conduct and manage the in-person application process to include all necessary documents and data entry per GenerationEd intake requirements.
Recruitment, Enrollment, and Orientation: - Assist in planning and executing recruitment, enrollment, and orientation services.
- Adhere to the annual timeline for timely recruitment and enrollment as distributed by the
ERSEA team and PFCE Coordinator. - Achieve and maintain enrollment goals, ensuring a waiting list of eligible children is
always available. - Track and report recruitment activities monthly
- Consistently meet NCPK enrollment targets.
- Note: Failure to meet timely enrollment targets may affect job performance evaluations.
Student Attendance: - Orient families to the program according to policy and procedure.
- Record daily student attendance.
- Follow up and track student absences to ensure at least 85+% ADA (Average Daily Attendance) is met as needed. As a program GenerationEd aims for 90% ADA monthly.
- Share the importance of attendance with Families
Home visit: - Conduct home visits and contact the family as needed or required by the agency’s policies and procedures
Collaboration: - Work closely with Teachers, Center Directors, PFCE Coordinator, ERSEA Specialists and other content area Managers, Coordinators, and Specialists to coordinate services for children and parents.
- Conduct monthly case staffing with Center Directors and Teaching staff
Emergency Assistance: - Provide support to families in crisis situations, including making referrals to community agencies, tracking and following up to ensure services are delivered promptly and effectively.
Confidentiality: - Maintain strict adherence to program and client confidentiality policies.
Reflective Supervision Participation: - Engage in reflective supervision opportunities with your supervisor.
Data Management: - Ensure timely and accurate entry of all family and child data from application to ongoing enrollment in the HS/EHS program.
- Document all required actions and events in ChildPlus daily, including applications, routine family contacts, referrals, follow-ups, and child’s health information,
Professional Communication: - Communicate empathetically while maintaining professional boundaries, respecting parents as their child's primary teacher. Ensure appropriate communication is provided in the family’s primary language.
Meeting Participation: - Attend meetings to coordinate services for children and families, ensuring timely and accurate documentation in ChildPlus.
Family Needs Assessment and Follow-Up: - Address identified family needs, and document information in ChildPlus through the family partnership agreement process.
Parent Training Coordination: - Facilitate, support, and attend parent/guardian involvement in the program. Plan and coordinate with the parent committee on required parent meeting topics.
Record Keeping: - Maintain comprehensive and confidential records for your assigned caseload.
- Ensure all records are up to date.
- Track and monitor files
Parent Committee Support: - Facilitate monthly Center Parent Committee meetings with the Center Director and Committee Chairperson.
- Submit meeting agendas, minutes, sign-in sheets, and handouts to the Center Director.
- Ensure all current program year Parent meeting minutes, handouts, resources, and agenda is available and accessible to the parents
Transportation Arrangements: - Assist with arranging transportation for parents to health services and other program-related activities as needed.
Health and Dental Exams: - Ensure each child has a current physical and dental exam upon enrollment.
- Keep all health, dental, and other required screenings, and assessments up to date through regular follow-ups.
Form Submission: - Upload copies of required forms to ChildPlus and maintain up-to-date records of children’s health, dental, and other assessments.
File Maintenance: - Share the responsibility of maintaining accurate files by filing, data entry in ChildPlus, and developing solutions to emerging challenges.
Transition Support: - Assist families through transitions, including entry into HS/EHS and kindergarten.
Additional Duties: - Perform other job-related tasks as assigned by your supervisor.
- Complete classroom, playground and bathroom sweeps with fidelity.
Compliance: - Adheres to the agency policy and procedures, Head Start Performance Standards, NC DCDEE regulations
- Assist in completing the Family Services and Parent, Family, Community Engagement fields of the Program Information Report (PIR)
- Maintaining the confidentiality of children and family records.
- Encourage and enter in-kind into ChildPlus.
- Establishes and monitors services that ensure program quality and compliance with Head Start Program Standards
- Responsible for reporting Child Abuse and Neglect immediately by following the policies and procedures
- Adhere to Active Supervision policy
- Adherent to Agency Code of Conduct Policy
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