Production Analyst
About this role
Description
The Production Analyst supports operational performance within the FAA Part 145 repair station by analyzing workflow, production output, turnaround time (TAT), labor utilization, material availability, and operational bottlenecks. This role acts as a bridge between Operations, Supply Chain, Quality, Engineering, and Customer Support to improve throughput, reduce delays, and enhance on-time delivery performance.
The ideal candidate is analytical, process-oriented, and capable of converting operational data into actionable insights that improve repair station efficiency, profitability, and customer satisfaction.
Requirements
Essential Duties:
Production Planning & Monitoring
- Monitor daily production flow across repair, inspection, testing, and assembly operations
- Track unit status, queue times, WIP (Work in Process), and production aging
- Analyze operational bottlenecks impacting turnaround time and throughput
- Assist leadership in prioritizing production schedules based on customer demand, AOG requirements, an delivery commitments
- Support capacity planning and labor loading activities
Operational Performance Analysis
- Develop and maintain KPIs related to: Turnaround Time (TAT) o On-Time Delivery (OTD) o Labor Efficiency, Queue Time, Throughput, Scrap/Rework, Technician Utilization, Quote Cycle Time and BER Rates
- Identify trends, recurring delays, and productivity gaps
- Provide weekly and monthly operational reporting to leadership
Data & Systems Management
- Extract and analyze data from ERP/MRO systems - Quantum & Back Office
- Drive the development of dashboards and reports using: Microsoft Excel and Power Bl
- Ensure production data accuracy and reporting consistency
Cross-Functional Coordination
- Coordinate with Production Supervisors, Quality Assurance, Supply Chain, Customer Support and Engineering
- Assist in resolving material shortages, workflow constraints, and scheduling conflicts
- Support escalation management for AOG and critical customer requirements
Continuous Improvement
- Support Lean, Six Sigma, and operational excellence initiatives
- Participate in root cause analysis and corrective action activities
- Identify opportunities to: Reduce queue time, Improve workflow velocity, Standardize reporting, Optimize labor allocation and Improve inventory alignment with demand
- Support implementation of digital transformation and Al-driven operational tools where applicable
Experience, Skills and Qualification:
Experience:
- 3-5 years of experience in:
- Aerospace manufacturing
- FAA Part 145 repair station operations
- Aviation aftermarket
- Industrial production analysis
- Experience working in high-mix, low-volume operational environments preferred
Skills:
- Advanced Microsoft Excel skills required
- Experience with ERP/MRO systems strongly preferred
- Power BI, or dashboard development experience preferred
- Strong analytical and reporting capabilities
- Understanding of FAA Part 145 operational environments preferred
Qualification:
- Bachelor's degree preferred in: Business, Operations Management, Supply Chain, Industrial Engineering, Aviation Management or Data Analytics
- Equivalent experience may be considered
Core Competencies:
- Analytical Thinking
- Attention to Detail
- Operational Awareness
- Problem Solving
- Communication Skills
- Process Improvement
- Time Management
- Cross-Functional Collaboration
- Sense of Urgency
- Data-Driven Decision Making
Key Performance Indicators (KPIs):
- Reduction in average TAT
- Improvement in OTD performance
Reduction in queue time
- WIP aging reduction
- Labor utilization improvement
- Reporting accuracy and timeliness
- Reduction in operational bottlenecks
- Improved production forecast accuracy
Preferred Characteristics:
- Comfortable working in fast-paced MRO environments
- Strong business acumen with operational mindset
- Ability to work directly with leadership teams
- Self-starter capable of identifying issues proactively
- Able to simplify complex operational data into actionable recommendations
Benefits Offered:
- 50% employer-paid medical for individual coverage
- Medical, vision, dental, and gap coverage
- Life, critical illness, short-term disability and accident coverage
- 401(k) with employer match
- Paid Time Off (PTO) and Vacation
- 7 Paid major holidays
- Employee Referral Program
- Positive team-focused work environment
- Opportunity for internal growth and advancement
All offers of employment are conditioned on upon successfully passing a drug test and E-Verify authorized to work.
Company at a glance
Our Mission
General MRO Aerospace (GMA) is a globally recognized FAA 145 Repair Station that specializes in maintenance and repairs of hydraulic, pneumatic, electrical, fuel and electromechanical aircraft components. Since 2006, we have consistently set new industry standards in all aspects of our business by providing unmatched flexibility, tailored services, and highly competitive turnaround times.
Customers and their expectations is our number one priority. GMA exceeds them by delivering exceptional quality and reliability, which lowers their costs and allow serviced components to stay on wing and customers in the air. As a result, we have become an industry MRO leader sought by customers and in turn have been able to attain, retain, and service hundreds of global customers each year.
Our biggest asset our GMA family allows our organization to continue to grow in ideas, innovation, and building the exceptional reputation that our company has been able to garner. We believe our team is the true reason for continued successes and customer relationships that have been built over the last decade.
Before landing at GMA, our technicians rose through the ranks in their respective fields of expertise. Now, they strengthen our teams and offer our customers years of experience in component repair, ranging from Boeing, Airbus, and regional aircrafts. Whether they're repairing civil or military aircraft, our technicians are dedicated to excellence in professionalism and there attentiveness to delivering a quality product.
Our goal to our customers is to provide technical expertise, a quality product that’s reliable and total client satisfaction. We have built a brand that is respected and recognized throughout the aviation community by dedicating years to building lasting relationships with customers, suppliers, vendors, and community partners. We look forward to building and growing a lasting relationship with you our Valued Customer!
Top Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Gap Coverage
- Life Insurance
- Critical Illness Insurance
- Short-term Disability Insurance
- Accident Insurance
- 401(k) With Employer Match
- Paid Time Off
- Vacation
- Paid Major Holidays
- Employee Referral Program
- Internal Growth And Advancement Opportunities
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