About this role
The Mortgage Support Specialist would play a critical role in the Mortgage department by preparing and issuing disclosures and processing rate lock requests and commitments for all secondary market and portfolio (in-house) mortgages.
- Prepare, validate and send initial disclosures within the regulatory timeframe.
- Monitor changed circumstances via LOS system. Prepare and send re-disclosures as needed.
- Evaluate fees on disclosure requests to ensure accuracy and completeness.
- Organize, label, and maintain received documentation in accordance with documentation standards.
- Handle all lock requests for retail and broker channels.
- Verify lock price, investor and loan level price adjustment (LLPA) on all lock requests.
- Re-price locked loans based on applicable changes through the loan process
- Track all lock expiration dates and follow up on expiring loan locks.
- Communicate with Loan officers and Processors, when necessary, about disclosures and/or rate locks.
- Identify missing or incorrect documentation and coordinate with Loan Officers or Processors to resolve issues.
- Performs and assists the mortgage department in any assigned or requested projects.
- Complete all required GECU mortgage lending and Elevate U! training courses.
- Maintain the required NMLS designation
Education and Experience:
- High School diploma or GED required
- Minimum of one year Mortgage processing, closing or support experience or equivalent
- Professional verbal and written communication skills
- Strong interpersonal skills-ability to work well with others
- Strong time management and organizational skills who can work in a fast-paced environment
- Analytical and critical review skills
- Ability to exhibit a positive attitude and professional demeanor and can lead by example
- Understand and follow mortgage related operational procedures
At GECU, we want to support your wellbeing by offering a wide range of benefits:
- Health, Dental and Vision insurance
- Life and Disability insurance options
- Paid Time Off starts accruing once hired and take your birthday off -paid
- 401k Retirement plan with up to a 10% match of your base gross compensation
- Tuition reimbursement opportunities & professional development
- Volunteer opportunities -and earn additional PTO hours!
- On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?