About this role
Overview
We’re looking for a Senior Operations Control Associate to join our Specialty division, supporting the continued development and delivery of our first line risk framework.
This is a key role within the business, acting as an Operations specialist to ensure effective governance, oversight and control across the division. You’ll work closely with stakeholders across the three lines of defence to embed best practice, minimise risk, and drive continuous improvement.
How you'll make an impact
- Supporting the delivery and enhancement of the first line risk operating model across Specialty
- Building strong relationships with 2nd and 3rd line teams to ensure effective collaboration and oversight
- Maintaining and reviewing Standard Operating Procedures, ensuring accuracy and consistency
- Owning and maintaining process control artefacts, including templates and checklists
- Conducting quality assurance activities, including file reviews and audits
- Supporting governance frameworks and tools, including product governance processes
- Identifying trends, carrying out root cause analysis, and driving continuous improvement initiatives
- Supporting key projects to ensure appropriate risk assessment and control implementation
About You
- Experience within operations, risk, compliance, or a middle/back-office environment
- Strong understanding of operational controls, governance, and regulatory frameworks
- Excellent communication skills with the ability to engage and influence senior stakeholders
- Highly organised with a proactive, solutions-focused approach
- Strong analytical and problem-solving capability
- Confident presenting and working with senior management
- High level of integrity and attention to detail
- Strong MS Office skills
Desirable
- Experience within the insurance or reinsurance sector
- Professional qualifications (e.g. CII) or working towards
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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