About this role
FYI - For Your Information, Inc. is an SBA certified, Woman-Owned Small Business and GSA schedule holder that is a premier provider of Human Capital, Training, and Information Technology services. We have won awards for being a Great Place to Work and continue to make ground-breaking advancements. For four years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2024 Mid-Atlantic Fasted Growing companies.
Description: The Mobile Communications Training Specialist will design, develop, and deliver hands-on training and curriculum for adult learners.
Required Skills
- Experience developing courseware, writing training materials, delivering training, and setting up and maintaining a computer training environment, and using customer satisfaction surveys for course evaluation.
- Demonstrated experience writing training manuals (instructor and participant guides) and user manuals.
- Ability to design and produce training tools, such as printable job aids and quick reference guides.
- Ability to deliver instructor-led training.
- Ability to serve as the primary customer representative for development and delivery of customized training solutions and documentation.
- Ability to encourage classroom participation and facilitate change management for target audience.
- Familiarity with standard instructional systems development models, such as ADDIE or Agile design.
- Ability to learn and apply customer needs/business knowledge to ensure client satisfaction of delivery outcomes.
- Ability to instruct adult learners on wireless networks, mobile radio and satellite systems, and other telecommunications equipment.
Professional skills:
- Strong written and verbal communication skills.
- Ability to work in fast-paced, dynamic environment with varying priorities.
- Strong interpersonal and professional skills.
- Ability to work with a cross-functional team (developers, testers, analysts, and management).
- Ability to produce professional deliverables using Microsoft Office Suite.
Qualifications:
- CompTIA Certification Security+
- Knowledge and skills as a Mobile Communication Technician (MCT)
- Bachelor's Degree or higher + 2 years of experience; or 5+ years of military/business training experience.
- Possess a current TS/SCI clearance with the ability to obtain a Presidential Support Duty (PSD) designation.
FYI's Benefits/Incentives: What is in it for you?
- Opportunity to work a hybrid work schedule
- A knowledgeable, high-achieving, diverse, experienced, and fun team.
- The chance to be part of a rapidly growing company and the next success story.
- A competitive base salary with a loaded benefits package plus 401K.
- Tuition/education assistance, personal computer allowance, pet Insurance
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