Municipio de Campo Grande, Misiones, Argentina · On-site
AI Operations & Enablement Analyst What if you could redefine what’s possible? With us, you can. With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and i…
Skills: AI Operations, Knowledge Management, Technical Writing, Data Analysis, Prompt Engineering
Municipio de Campo Grande, Misiones, Argentina · Remote OK
SOFTWARE ASSET MANAGEMENT SPECIALIST (HUB) About the Role Join a global IT transformation at WSP. We are looking for a Software Asset Management Specialist to join our SAM Hub team, supporting a large and complex interna…
Skills: Software Asset Management, ServiceNow, ITIL, License Optimization, Vendor Management
Municipio de Campo Grande, Misiones, Argentina · Remote OK
SOFTWARE ASSET MANAGEMENT SPECIALIST (HUB) About the Role Join a global IT transformation at WSP. We are looking for a Software Asset Management Specialist to join our SAM Hub team, supporting a large and complex interna…
Skills: Software Asset Management, ServiceNow, ITIL, License Optimization, Vendor Management
Mar del Plata, Buenos Aires, Argentina · Hybrid
Job Description ¿Te apasiona transformar datos en conocimiento accionable? Queremos que tengas la oportunidad de masterizar tu carrera en la construcción e implementación de soluciones de industria de alta calidad en el …
Skills: UX Research, UI Design, Data Visualization, Prototyping, Figma
Mar del Plata, Buenos Aires, Argentina · Remote OK
En Accenture, la tecnología impulsa nuestra transformación. Buscamos personas con ganas de aprender, crecer y trabajar con herramientas de vanguardia para resolver desafíos reales. Integramos inteligencia artificial gene…
Skills: Salesforce Architecture, Technical Viability Evaluation, Proof of Concept, Design Patterns, Salesforce APIs
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The AI Operations & Enablement Analyst will create and maintain knowledge base content and playbooks to support AI tools for the Service Desk. They will also track adoption metrics and produce leadership reports to identify barriers and drive improvements.
Candidates should have experience in a matrixed environment with a focus on AI playbooks, prompt patterns, and technical documentation. Strong analytical skills and the ability to deliver targeted enablement to support teams are essential.
AI Operations & Enablement Analyst
What if you could redefine what’s possible? With us, you can.
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP.
The Opportunity – Build the Future with Us
The AI Operations & Enablement Analyst ensures support readiness by creating knowledge base content and delivering targeted enablement for the Service Desk and OSS to improve first-contact resolution. The role also measures and communicates impact by tracking adoption/value metrics, analyzing trends to remove barriers, and producing dashboards and leadership readouts with clear recommendations.
Your Impact
You will:
• Maintain a governed, searchable library of approved playbooks and prompts (version control, change notes, and deprecation of outdated patterns).
• Create and maintain knowledge base articles (how-to, troubleshooting, known issues, escalation paths) to keep the Service Desk and OSS ready to support AI tools and products.
• Deliver targeted enablement for support teams (walkthroughs, office hours, and release briefings) to reduce time-to-resolution and improve first-contact support.
• Track and report adoption and value metrics (usage, retention, feature penetration, time saved), including segmentation by persona, region, and business line.
• Analyze trends to identify adoption barriers and opportunities; recommend targeted actions such as new playbooks, training updates, or product feedback.
• Produce dashboards and monthly/quarterly leadership readouts that connect adoption metrics to outcomes, risks, and recommended next steps.
The Skills That Set You Apart
You bring:
• Demonstrated success working in a matrixed environment, aligning priorities across teams to execute shared goals.
• Experience developing and maintaining reusable AI playbooks and prompt patterns, including version control, change notes, and retirement of outdated content.
• Working knowledge of responsible AI and safe-use practices (privacy, confidentiality, data handling) and the ability to embed quality and verification guardrails into enablement materials.
• Strong technical writing skills with experience producing knowledge base content (how-to, troubleshooting, known issues, escalation paths) and applying content standards/taxonomy to keep information easy to find.
• Proven ability to enable support teams with a focus on improving first-contact resolution and time-to-resolution.
• Strong analytical skills with experience tracking adoption and value metrics (usage, retention, feature penetration, time saved) and segmenting insights by persona, region, and business line.
• Experience producing dashboards and leadership readouts that connect metrics to outcomes, risks, and clear recommendations.
• Ability to identify adoption barriers, synthesize root causes, and drive improvements through updated playbooks, targeted enablement, and actionable product feedback.
#LI-VVB
#Chile
We are one of the world’s leading professional services firms, uniting our engineering, advisory and science-based expertise to shape communities to advance humanity. From local beginnings to a globe-spanning presence today, we operate in over 50 countries and employ approximately 73,000 professionals, known as Visioneers. Together they pioneer solutions and deliver innovative projects across sectors: Transport & Infrastructure, Property & Buildings, Earth & Environment, Water, Power & Energy and Mining & Metals. Together let’s unlock potential everywhere. #WeAreWSP
Offices: 1600, boul. René-Lévesque ouest, 11e étage, Montreal, Quebec H3H 1P9, CA
There are currently 5 open software positions in Municipio de Campo Grande, Argentina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, WSP, WSP in Canada, among others. Browse the listings above to see every active employer.
Yes — 4 of the 5 open software positions offer remote or hybrid work (3 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
