Bekasi, West Java, Indonesia · On-site
Customer Care Representative Do you dream of working in a culture of inclusion, transparency, and support? Are you passionate about building relationships and ensuring smooth operations between customers and internal tea…
Skills: Customer Service, Order Processing, ERP Systems, MS Office, English Proficiency
Bekasi, West Java, Indonesia · On-site
The Pool Lead is responsible for the day-to-day operational management of an EV two-wheeler pool location, ensuring fleet stock accuracy, unit readiness, and smooth coordination of vehicle movement, delivery, and adminis…
Skills: Fleet management, Logistics operations, Warehouse management, Inventory reconciliation, Team leadership
Bekasi, West Java, Indonesia · On-site
The Pool Lead is responsible for the day-to-day operational management of an EV two-wheeler pool location, ensuring fleet stock accuracy, unit readiness, and smooth coordination of vehicle movement, delivery, and adminis…
Skills: Fleet Management, Logistics Operations, Warehouse Management, Inventory Reconciliation, Staff Supervision
Bekasi, West Java, Indonesia · On-site
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secu…
Skills: Supply Chain Scheduling, Inventory Management, MPS Achievement, Supplier Relationship Management, Demand Planning
Bekasi, West Java, Indonesia · On-site
As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hyd…
Skills: Field Service, CDL Class A, Equipment Operation, Vehicle Operation, General Maintenance
Bekasi, West Java, Indonesia · On-site
You will be responsible for supporting network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience. Utilizes LAN/WAN/Wireless network m…
Skills: Cisco Switching, Cisco Routing, Wireless Hardware, EIGRP, BGP
Bekasi, West Java, Indonesia · On-site
As Security Operations, you will provide services to cover security operation related work in client’s data center, including foot patrols, complete forms, reporting, safety escalations, call-outs and response to inciden…
Skills: Foot Patrols, Incident Response, Report Writing, Security Hardware Troubleshooting, Safety Compliance
Bekasi, West Java, Indonesia · On-site
As the Coordinator - Facilities, you will maintain the efficient and smooth operation of a physical jobsite. You will ensure safety standards are followed throughout the facility. You will be responsible for building mai…
Skills: Facility Management, Building Maintenance, Safety Standards, Work Order Management, Preventive Maintenance
Bekasi, West Java, Indonesia · On-site
As the Analyst - Environmental Health and Safety you will outline and implement training programs to educate and inform workforce on work safety, environmental safety, and accident prevention regulations and procedures. …
Skills: Safety Inspections, Technical Communication, Data Analysis, EHS Program Development, Regulatory Compliance
Bekasi, West Java, Indonesia · On-site
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You w…
Skills: Server Hardware Troubleshooting, Network Connectivity Troubleshooting, Data Center Operations, Cabling and Patching, Asset Management
Bekasi, West Java, Indonesia · On-site
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You w…
Skills: Server Hardware Troubleshooting, Network Connectivity Troubleshooting, Data Center Operations, Structured Cabling, Capacity Management
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Serve as the primary point of contact between customers and internal teams to manage sales order processing and fulfillment. Handle purchase orders, enquiries, and customer claims while ensuring a customer-centric approach and financial compliance.
Requires a university or bachelor's degree with proven experience in customer service, order processing, or sales support. Proficiency in ERP systems, MS Office, and excellent spoken and written English are essential.
Do you dream of working in a culture of inclusion, transparency, and support?
Are you passionate about building relationships and ensuring smooth operations between customers and internal teams?
Then you could be our new Customer Care Representative at Hempel, Indonesia
To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e. Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.
Process and manage all types of purchase orders and enquiries professionally
Working in accordance with and adopt best practice ERP processes
Strong compliance focus in all financial transactions
Adopt Best Practice in documentation for After Care support
Work closely with Customer Compliant Lead to ensure competent and timely response on customer claims
Ensure customer centric approach to accommodate with different customer needs
University/bachelor's degree holder
Proven experience in customer service, order processing, or sales support.
Strong computer skills and proficiency in ERP systems and MS Office.
Excellent spoken and written English; additional languages are a plus.
Strong interpersonal skills with a customer-first mindset.
At Hempel, we believe in a customer-centric approach while maintaining operational efficiency.
Your ability to balance both will play a crucial role in ensuring smooth transactions and exceptional service delivery.
From day one, your input and initiative will be welcomed and expected.
In return, you’ll have the opportunity to grow within a global company that values collaboration, trust, and career development.
Click the ‘Apply for position’ button and submit your CV and application letter in English via our recruitment system.
Application due
2026-08-16Seniority Level
AssociateJob Functions
Customer ServiceIndustry
Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
Trust is earned
As a world-leading supplier of trusted coating solutions, Hempel is a global company with strong values, working with customers in the decorative, marine, infrastructure and energy industries. Hempel factories, R&D centres and stock points are established in every region. Across the globe, Hempel’s paints and coatings protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers’ businesses. They help minimise maintenance costs, improve aesthetics and increase energy efficiency. We are guided by our purpose - Make our world last longer, beautifully - which is our shared call to action: to protect what matters, enhanced by colour and craftsmanship. Hempel was founded in Copenhagen, Denmark in 1915. It is majority owned by the Hempel Foundation, which ensures a solid economic base for the Hempel Group and supports cultural, social, humanitarian and scientific purposes around the world.
Offices: Lundtoftegaardsvej 90, Kgs. Lyngby, Copenhagen, . 2800, DK
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