Kulim, Kedah, Malaysia · On-site
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out a…
Skills: On-site Installation, Troubleshooting, Equipment Repair, Customer Support, System Diagnosis
Kulim, Kedah, Malaysia · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Equipment Installation, Preventive Maintenance, Troubleshooting, Electrical Schematics, Mechanical Schematics
Kulim, Kedah, Malaysia · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Equipment Installation, Preventive Maintenance, Troubleshooting, Electrical Schematics, Mechanical Schematics
Kulim, Kedah, Malaysia · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Equipment Installation, Preventive Maintenance, Troubleshooting, Electrical Schematics, Mechanical Schematics
Kulim, Kedah, Malaysia · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Equipment Installation, Preventive Maintenance, Troubleshooting, Electrical Schematics, Mechanical Schematics
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Perform on-site installation, diagnosis, and repair of complex semiconductor equipment and systems. Serve as the primary technical liaison for customers, providing operational training and coordinating problem resolution.
Typically requires a Bachelor's degree and 2-4 years of professional experience. Candidates must be able to handle both hardware and software support, including networking and PC systems.
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. This job provides customer support.
Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.
Accelerating Semiconductor Innovation
Axcelis Technologies, Inc. is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For over forty five years, chipmakers from around the globe have relied on Axcelis' tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more. Our equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, we provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Our customers include all of the 20 largest semiconductor manufacturers in the world. More than 3000 of our products are in use worldwide. At our Advanced Technology Center in Beverly, Mass., we collaborate with customers and other industry experts to develop next-generation applications and process capabilities. We support our customers with a worldwide network of 38 field offices in 10 countries. In all that we do, our strategy is singular: align every Axcelis innovation and success with our customers' goals. We strive to understand the entirety of their challenges and stand ready to deliver the technology, service and support they need to succeed.
Offices: 108 Cherry Hill Drive, Beverly, MA 01915, US
There are currently 5 open customer service & support positions in Kulim, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lam Research, Axcelis Technologies, among others. Browse the listings above to see every active employer.
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