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Freyr Energy Services Pvt Ltd

Executive - Collection

Hyderabad · On-site
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About this role

Key Responsibilities:  
•Collection Activities: Contact customers via phone, email, or mail to collect overdue 
payments. Follow up on accounts that are overdue or in dispute. 
•Customer Interaction: Handle customer inquiries and resolve issues related to payment 
disputes or account status. Maintain a professional and courteous demeanour in all 
interactions. Document all customer communications and agreements accurately. 
•Account Management: Monitor and manage a portfolio of accounts to ensure timely 
collection. Review and update account information and status regularly. Prepare and 
submit reports on collection progress and account status to management. 
•Documentation and Reporting: Maintain detailed records of all collection efforts and 
customer interactions. Generate and review reports on aged accounts, collection 
activities, and payment trends. 
•Collaboration: Work closely with other departments, such as Sales and Customer Service, 
to resolve payment issues and support customer relationships. Participate in team 
meetings and contribute to process improvement initiatives. 


Requirements

Required Skills and Qualifications:
• High school diploma or equivalent; associate degree or bachelor’s degree in finance, Accounting, 
or a related field is a plus. 
• 1-2 years of experience in collections, accounts receivable, or a similar role. 
• Strong communication and negotiation skills. 
• Ability to handle difficult conversations and manage customer relationships effectively. 
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook). 
• Ability to work independently and as part of a team.

Preferred Qualifications: 
•Prior experience in the solar/renewable energy sector. 
•Knowledge of MNRE, DISCOM, and net metering procedures. 
•Ability to work under minimal supervision and manage multiple customers/projects. 
 


Company at a glance

Freyr Energy provides simplified solar solutions for homes & businesses, making clean energy accessible & affordable. With over a decade of experience, PAN India presence and 17,000+ satisfied customers, we're among Top 6 of India’s leading rooftop solar solution providers.

We deliver custom rooftop solar systems for homes and businesses, managing everything from design to installation and support. Our Freyr Energy app keeps customers informed on pricing, project progress, and energy generation post-installation, with easy access to after-sales service requests.

On a mission to democratize solar energy, we believe it should be accessible to all. That's why we offer a 100% finance option and hassle-free loans, making your transition a financially rewarding decision. With a typical payback period of just 3-4 years, your solar system will quickly pay for itself, leaving you with years of free, clean power for years to come.

Contact Freyr Energy for a free consultation and join us in shaping a greener, more sustainable future for India!

We are always actively looking for talented and passionate individuals to join our team for multiple positions across India! If you're interested in exploring exciting career opportunities with us, submit your profile to [email protected]

Founded2014
Team Size501-1,000 employees
WorkspaceOn-site
IndustryRenewables & Environment
Location
Hyderabad, Telangana, India
Websitefreyrenergy.com
LinkedInLinkedIn

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