About this role
Job DetailsJob Location: COLORADO SPRINGS, CO 80921Position Type: Part TimeSalary Range: $12.14 - $15.16 HourlyThis position pays Hourly wage plus applicable gratuities and/or service charge distribution in accordance with company policy.
Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.
Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.
Join us at Flying Horse Resort and Club, your success starts now.
ROLE & RESPONSIBILITIES:
Servers are responsible for serving food and beverage, according to Flying Horse Standards; Resulting in the complete satisfaction of the guests dining in our Clubhouse Restaurants. Our team members use their talent to offer the most effective services/products in the industry for the best guest experience.
The Server will be passionate about our culture, food, wine, alcoholic beverages, and service to thoroughly enjoy creating excellent experiences for our members and guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working in a bustling, fast-paced, fine dining setting.
Prepare room for dining by setting tables with, cloth, decorations, candles, napkins, service plates and utensils
Assist Guests in selecting food and beverages by offering cocktails, suggesting courses, explaining the menu & chef's specialties, identifying appropriate wines & answering food & drink preparation questions
Stay updated on current menu choices, specialties, menu deviations & knowing if the kitchen staff is running out of any items, etc.
Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keep kitchen staff informed by noting timing of meal progression
Serve orders and anticipate additional patron needs
Maintain table setting by removing courses as completed, replenishing utensils, refilling beverages
Properly describe, open and pour wine tableside
Perform basic side-work as needed or directed by management
Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
Maintain regular attendance in compliance with Flying Horse Standards, as required by scheduling, which will vary according to the volume
Fill in for absent staff as needed and/or assist with special events as needed
Adhere to grooming and appearance standards consistently
Follow all money handling procedures when serving the guest
Promptly address customer service issues and refer customers to management when necessary
The ideal Server will
Have a proven record within a luxury service environment
Have an eye for detail
Be a great communicator and primarily be guest focused
Be determined to create a memorable customer experience
Possess strong team skills
Be physically fit and be able to stand for long periods of time
Have previous serving experience
Be highly organized
Have good knowledge of Health and Safety legislation
QualificationsQUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
A minimum of two years of restaurant experience in fine dining is preferred
Must be detail oriented, accurate, possess good organizational abilities and be capable of multi-tasking
Country club experience preferred
Schedule flexibility that includes working evenings, weekends, and holidays
Must possess customer service skills and strong oral communication skills
Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy
Must possess the ability to work effectively under deadlines
ADDITIONAL NOTES:
Will have to work together with various staff and positions at the club. Communicating with the front desk at the lodge, banquet teams, kitchen staff, valet, servers, and food runners are necessary to ensure a great experience for our guests.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
BENEFITS FOR PART TIME OR SEASONAL JOBS:
Flying Horse Resort & Club complies with Colorado labor laws by providing eligible benefits to part-time and seasonal employees. Under the Colorado Healthy Families and Workplaces Act (HFWA), employees accrue one hour of paid sick leave for every 30 hours worked, up to 48 hours per year. Other legally required benefits, such as workers' compensation and unemployment insurance, also apply. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?