Employee Relations

ABOUT FLS GROUP

FLS Group is a leading international logistics and project cargo specialist, with operations across the globe. We excel in project logistics, heavy lift transportation, freight forwarding, warehousing, and engineering-driven supply chain solutions. Our reputation is built on delivering complex logistics with precision, innovation, and reliability.

JOB PURPOSE

We are looking for an Employee Experience Partner to serve as the main point of contact for our warehousing business unit employees. This role is a unique blend of field-based HR, employee engagement, and employee relations, focused on understanding our employees’ needs, improving retention, and fostering a positive work environment. The ideal candidate will be hands-on, approachable, and highly skilled at building relationships across all levels of the organization.

CORE RESPONSIBILITIES

Employee Engagement & Retention:

• Conduct regular field visits to understand employees’ needs, expectations, and concerns.
• Develop and implement engagement programs to enhance employee satisfaction, loyalty, and tenure.
• Track and analyze turnover trends and propose actionable solutions.

Employee Relations (ER):

• Serve as the first point of contact for employee issues, conflicts, or grievances.
  
• Conduct investigations, mediate disputes, and ensure compliance with labor laws and company policies.
  
• Collaborate with HR team and management to resolve ER matters promptly and fairly.

HR Operations & Support:

• Assist in recruitment, onboarding, and offboarding processes for the transportation team.
  
• Support HR programs and initiatives, including performance management, training, and development.
  
• Maintain accurate employee records and ensure HR policies are effectively communicated and followed.

Field HR Liaison:

• Act as a bridge between the business unit and HR team, ensuring alignment of policies and programs with field realities.
• Provide regular updates and insights from the field to leadership for informed decision-making.

QUALIFICATION

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 3 years of experience in HR, preferably in employee relations, HRBP, or engagement roles.
• Strong knowledge of labor laws and HR best practices.
• Excellent communication, conflict resolution, and interpersonal skills.
• Ability to work independently in the field and build trusted relationships.
• Data-driven mindset with the ability to analyze trends and recommend improvements.