Operations Coordinator - SemiTorr Group

Floworks is a leading, privately held specialty industrial supplier of flow control products, as well as a provider of technical solutions to the industrial and high purity end markets. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers.

Job Information

We are seeking a dynamic Operations Coordinator to play a pivotal role in our organization's day-to-day operations. The Operations Coordinator plays a vital role in ensuring the efficient and effective operation of various processes within the organization, with a strong emphasis on providing exceptional customer service, follow-up, warehouse coordination, and comprehensive supply chain management. If you are an organized and detail-oriented individual with a passion for operational excellence, customer satisfaction, and warehouse coordination, we encourage you to apply for this position and help drive our organization's success.

Key Responsibilities

1. Warehouse Coordination:
   • Coordinate and facilitate warehouse operations to ensure efficiency and productivity
   • Oversee the management of inventory, storage, and distribution within the warehouse
   • Collaborate with different teams to gather information, provide updates, and resolve warehouse-related issues
   • Implement and maintain safety protocols and best practices within the warehouse to ensure a secure working environment
2. Resource Management:
   • Manage and allocate resources, including personnel, equipment, and materials, to meet operational needs
   • Monitor resource utilization and recommend adjustments as necessary
3. Customer Service and Follow-Up:
   • Assist sales personnel to ensure exceptional customer service 
   • Perform follow-up to ensure timely shipment of materials
   • Resolve customer service issues promptly and effectively
   • Track open sales orders and ensure their fulfillment
4. Freight Management:
   • Oversee the logistics of inbound and outbound freight shipments
   • Ensure timely and cost-effective transportation of goods, optimizing freight routes, carriers, and delivery schedules
   • Manage the filing and resolution of freight claims

Qualifications:

Physical Demands 

Work Environment

This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government’s E-Verify program.