Industry: Travel Arrangements
Team size: 10,001+ employees people
Workplace: On-site

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 12,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.

Location

Auckland, Auckland, New Zealand

View company fctgcareers.com LinkedIn

Flight Centre Travel Group

Assistant Team Leader - Albany

Location: Auckland, North
Workplace: On-site
Employment: Full-time

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About this role

An Assistant Team Leader is someone who leads and inspires the whole team, working closely with the Team Leader you'll be empowered to build an environment where the team can have fun, achieve sales targets, and deliver an excellent customer experience every time!

What we're looking for in this leader:

Proven ability to lead by example in all travel expert duties and responsibilities
Exceptional communication skills
Passion along with Identifying and nurture BOF of your people
Strong understanding of the business, supporting the team leader finding solutions, implementing change, customer complaint resolutions
Demonstrated passion for creating a great environment & culture to work in
Proven ability to deliver on expectations, minimum standards and the customer experience
Motivation and drive to assist with achieve targets, development of all team expertise and ensuring OBW

To be eligible to apply for the ATL role, you must be an exceptional sales expert - $180K TAC or above

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