Materials Shipping Supervisor

Location
Southfield
Workplace
On-site
Employment
Full-time

About this role

Summary

The Shipping Supervisor develops and coordinates shipping activities thru standardized work instructions. Shipping activities are focused on company targets in order to ensure Customer satisfaction. A main objective is to improve the customer’s delivery performance.

 

Core Competencies 

  • Customer Focus
  • Communication skills
  • Energy and Stress management  
  • Team Work            
  • Problem Solving   
  • Operating Equipment       
  • Ethics and Integrity
  • Analytical
  • Negotiation
  • Troubleshooting

Job Duties

  • Perform trusted link process to download releases on CMS
  • Make sure releases has not been duplicated
  • Follow up on shipping schedules (weekly  & daily)
  • Transportation access authorization
  • Generates shipping paperwork
  • ASN validation
  • Paperwork records
  • Customer´s tickets respond
  • Reports open issues at on shift change
  • Order materials, supplies, or equipment
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Package objects for shipping
  • Deliver items
  • Respond to customer problems or complaints


Requirements

  • 3-5 years’ experience in a similar role
  • Strong communication skills (both verbal and written).
  • Proficiency with database applications and administration systems, specifically Microsoft Office.
  • Must be a highly motivated, service and team-oriented individual with an attention to detail.
  • Strong analytical ability
  • Problem solving skills
  • Demonstrated good internal customer service skills

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