Parts Inside Sales Representative

As a Cox Automotive business, Cox Fleet delivers integrated uptime solutions designed to reduce downtime, improve fleet performance, and keep drivers safely on the road.  Our nationwide operation combines more than 1,500 skilled technicians, 30+ company-operated service centers, and a network of over 65,000 service providers, all supported by 24/7/365 operational coordination.  Together, we provide maintenance, repair, and fleet support services for equipment ranging from Class 8 trucks and 53-foot trailers to light-duty vehicles.

This is more than just a role with great pay and benefits – it's a chance to work and strengthen your skills with a company that invests in your success. 

If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130  

What You'll Do

• Portray a welcoming and positive image

• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction

• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem

• Develop and cultivate strong buying relationships with customers

• Utilize available training resources to stay up to date on product features

• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers

• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR

• Maintain and update CRM system with customer visit schedule, and opportunity status

• Utilize Sales Comparison Report to identify sales opportunities

• Meet or exceed established Parts & Service Sales Goals

• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.

• Strong verbal and written communication skills

• Bachelor’s Degree in Marketing or Sales preferred

• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.

• Proven track record in achieving sales quotas

• Ability to manage multiple priorities to successful completion with minimal supervision.

• Experience with Microsoft Applications and Karmak Fusion software a plus

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