Sales Manager - Eastside

Job DetailsJob Location: 1309-Eastside - Charlotte, NC 28212

Build a high-energy sales culture, drive membership growth, and help more people take the first step toward healthier lives.

About the Role

Fitness Connection is looking for a Sales Manager who knows how to create momentum. This role leads the club's membership sales function, develops a high-performing sales team, and drives the daily activity that fuels growth. Success comes from being visible, coaching in real time, building relationships, and creating accountability around results.

You'll lead from the front - selling memberships, coaching Fitness Consultants, creating energy around daily goals, and helping prospects take the first step toward healthier lives through fitness. This role combines performance leadership, people development, and member connection to bring our mission to life: Inspiring the people we serve to build healthier lives through value-rich experiences.

This is a hands-on leadership position for someone who thrives in a fast-paced environment, enjoys connecting with people, and is motivated by building both strong teams and strong business results.

Compensation & Benefits

Base Salary

$23-$25 per hour, based on experience and qualifications

Commission-based Bonus Opportunity

Earn monthly incentive pay by helping drive membership growth, revenue performance, and an exceptional member experience.

Total Compensation (On-Target Earnings)

$54,000-$66,000+

Benefits & Perks

Medical, dental, and vision insurance
Paid time off and holidays
Complimentary gym membership
Employee discounts on services and programs
Career growth and advancement opportunities within a growing organization

What Success Looks Like

Membership sales goals are consistently achieved or exceeded
The sales team is engaged, accountable, and improving performance
Prospects feel welcomed, understood, and motivated to join
Daily sales activity, lead follow-up, and conversion remain strong
Club promotions, outreach efforts, and referral programs generate new opportunities
Sales processes, compliance standards, and operational expectations are consistently followed
Team members grow their skills, confidence, and career readiness
The club culture reflects high standards, collaboration, and genuine care for people

What You'll Do

Drive Membership Growth & Revenue

• Own membership sales performance, translating monthly goals into daily activity, coaching, and accountability that drive consistent revenue growth.
• Develop a high-performing sales culture by coaching effective selling behaviors, reinforcing sales processes, and building confidence across the team.
• Lead from the front, maintaining personal sales activity, cultivating community relationships, and creating positive prospect experiences that convert interest into membership.

Build a Winning Sales Team

• Recruit, onboard, train, coach, and develop Fitness Consultants.
• Deliver ongoing feedback, recognition, and performance coaching.
• Establish clear expectations and hold team members accountable for results.
• Facilitate sales huddles, role plays, and development activities that strengthen selling skills.
• Build a culture of engagement, enthusiasm, accountability, and continuous improvement.
• Prepare team members for future growth opportunities within the organization.

Deliver a Member-Engaging Club Experience

• Build authentic relationships with prospects, members, and teammates.
• Help prospects connect their personal goals to the value of fitness and membership.
• Address concerns and objections with confidence, empathy, and professionalism.
• Ensure every potential member experience reflects the Fitness Connection brand and commitment to service.
• Support club events and community engagement activities that strengthen local awareness and relationships.

Run the Business

• Drive disciplined sales execution through accurate reporting, lead management, follow-up, and operational consistency.
• Uphold company standards by maintaining compliance, safety expectations, and established sales processes.
• Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and ongoing communication of business performance.

Schedule and Work Environment

This role requires a flexible schedule aligned to club needs, including early mornings, evenings, and some

holidays. Weekend shifts are required.

Schedules are planned in advance where possible
Some clubs are open 24 hours - success comes from building a strong team

About Fitness Connection

Fitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities—without the exclusivity. We create spaces where members can show up, put in the work, and see real results.

Equal Opportunity & Accommodations

Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions, consistent with legal obligations, and will engage in a timely, good-faith interactive process to determine effective accommodations where appropriate.

Qualifications

What You'll Bring

Sales Leadership & Revenue Growth

Proven success meeting or exceeding sales, membership, or revenue goals
Experience leading sales activity and improving team performance
Ability to create urgency and maintain focus in a goal-driven environment
Strong consultative selling, prospecting, closing, and follow-up skills

People Leadership & Talent Development

Experience coaching and developing sales professionals
Ability to motivate, influence, and hold others accountable
Demonstrated success building engagement and improving performance
Strong commitment to learning, development, and team growth

Communication, Influence, & Problem Solving

Excellent verbal and written communication skills
Ability to influence decisions and gain commitment from others
Strong judgment and adaptability in a fast-moving environment
Ability to address challenges quickly and confidently while maintaining positive relationships

Operational Excellence & Accountability

Ability to manage multiple priorities while maintaining organization and follow-through
Strong attention to detail and commitment to execution
Experience using sales metrics, performance data, and reporting tools
Commitment to compliance, professionalism, and stewardship of company resource

Requirements

High school diploma or GED required
College degree preferred
Prior experience in sales leadership, membership sales, retail sales, hospitality, or another customer-facing leadership role
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Proficiency with Microsoft Office and sales tracking systems
Ability to travel locally for promotions, marketing events, and community outreach activities as needed
Physical demands include standing, walking, sitting, bending, reaching, and lifting up to 50 pounds